Retail Key Holder (Quinte)

Mind Games; Belleville; On-site; CAD 20,684 - 29,459; Full time

Benefits offered by this job

Competitive Pay

Store Discount

Extended Health Benefits

Job summary

A premier specialty retailer in Belleville is looking for a motivated and energetic individual to join their team. You will provide exceptional customer service, operate a POS system, and maintain store standards. Ideal candidates will have experience in sales or retail and a passion for pop culture and board games. The job offers competitive pay and benefits in a fast-paced and enjoyable environment.

Qualifications

• 1+ year of experience in sales, customer service, or retail is required.
• Exceptional customer service and ability to adapt to customer needs.
• Strong leadership qualities and ability to multitask effectively.

Responsibilities

• Greet customers and provide exceptional service.
• Operate a POS system and process payments accurately.
• Keep the store neat and restock products.

Skills

Customer service

Interpersonal communication

Sales

Leadership

Product knowledge

Education

High school diploma or equivalent

Associate's or Bachelor's degree

Job description

Overview

Mind Games is North America's premier specialty retailer "Where Creative Minds Come to Play". In our stores, you can find a variety of games, toys, and puzzles for everybody and any occasion. We sell fun and provide opportunities to express yourself through hobbies and interests. We are looking for a motivated, energetic individual who thrives in a fast-paced retail environment. We seek leaders who are knowledgeable in our products (current knowledge or curiosity to learn), can achieve sales goals by creating great customer/employee experiences, and can maintain a visually compelling store.

Pay Rate (per hour): $18.20

Responsibilities

• Greet customers, answer questions, build customer confidence, and recommend products based on their needs, providing exceptional customer service.
• Operate a POS system, accurately process payments, and issue receipts.
• Keep the store neat, restock products, and ensure inventory levels meet customer demand.
• Act as an expert in the store's product lines, with attention to detail and the ability to answer questions.
• Act as a trusted advisor to customers and provide advice on product selection, usage, care, and maintenance.
• Consistently meet or exceed daily, weekly, and monthly sales goals to drive store profitability.
• Maintain a professional, welcoming demeanor and greet customers upon arrival while also checking out customers quickly and efficiently.
• Conduct opening and closing procedures for the store, including inspecting products, balancing cash registers, and following security procedures.
• Act as a role model for customer service and attitude amongst other sales associates.

Qualifications

• High school diploma or equivalent required. Associate's or Bachelor's degree preferred.
• 1+ year of experience in sales, customer service, or retail is required.
• Exceptional customer service and interpersonal communication skills, with ability to adapt to diverse customer needs.
• Ability to multitask, respond to competing deadlines, and manage priorities effectively.
• Strong leadership qualities with the ability to take ownership and delegate tasks when appropriate.
• Passion/knowledge of pop culture and board games (preferred).
• Ability to stand or walk for long periods and lift up to 20 pounds.

Benefits

• Competitive Pay
• Store Discount
• Extended Health Benefits
• Being surrounded by people and products you love!