Key Accounts Growth Coordinator

Sobeys; Mississauga; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Health and dental benefits

Employee Share Ownership Plan

10% in-store discount

Virtual healthcare

Employee and Family Assistance Program

Job summary

Sobeys Inc. is seeking a Coordinator, Key Accounts for a 14-month contract at our Calgary location.

You will support day-to-day National Accounts operations, manage listings, coordinate promotions, and serve as the main contact for accounts while visiting stores to identify growth opportunities. The role requires 5+ years in retail or customer-facing roles, strong merchandising/operations background, and proficiency in MS Office; bilingual English/French is a strong asset for inter-provincial

Qualifications

• Post-secondary education preferred, or equivalent experience.
• Minimum of 5 years in retail or customer-facing roles.
• Strong background in merchandising or retail operations.
• Excellent communication skills - both verbal and written.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
• Working knowledge of SAP and EXE systems preferred.
• Strong organizational and time management skills with attention to detail.
• Ability to build relationships across teams and with external partners.
• Bilingual in English and French is a strong asset.

Responsibilities

• Prepare reports (e.g., service level, vendor loyalty, cost change, sales).
• Coordinate promotional activity (costing, forecasting, allocation tables).
• Manage issue logs for respective accounts.
• Maintain listings and assortments.
• Serve as the key contact for all accounts (excluding credit/delivery issues).
• Conduct store visits to identify development opportunities and strengthen customer relationships.
• Monitor service levels and recommend improvements to drive sales and performance.
• Complete cost change files where applicable.
• Prepare communications (new listings/de-listings).
• Attend quarterly meetings with key accounts to review category performance and growth opportunities.
• Collaborate regularly with buying and category management teams on promotions, forecasts, and distress inventory.
• Maintain day-to-day contact with stores.
• Ensure a clean and safe work environment in accordance with company standards.

Skills

Merchandising

Retail operations

Communication skills

MS Office

SAP

French bilingual

Time management

Education

Post-secondary education preferred

Tools

SAP

EXE systems

Job description

Sobeys Inc. is seeking a Coordinator, Key Accounts for a 14-month contract at our Calgary location.

You will support day-to-day National Accounts operations, manage listings, coordinate promotions, and serve as the main contact for accounts while visiting stores to identify growth opportunities. The role requires 5+ years in retail or customer-facing roles, strong merchandising/operations background, and proficiency in MS Office; bilingual English/French is a strong asset for inter-provincial