Key Account Manager – Grocery

Lock Search Group; Vancouver; Hybrid; CAD 100,000 - 120,000; Full time

Benefits offered by this job

Hybrid work

4 Weeks Vacation

Extended health benefits

Job summary

Lock Search Group is assisting a Vancouver-based client in hiring a seasoned Key Account Manager for the Grocery/CPG sector. You will nurture and grow existing relationships, expand to new clients, and drive comprehensive business and commercial plans with sales targets, volume projections, profitability, and promotions.

You'll leverage market research to identify prospects, oversee budget allocation, and assess customer performance.

Qualifications

• 10+ years in Retail or Grocery Sales in a National Account capacity.
• Experience in CPG sales with shelf-stable and seafood products.
• Experience working with grocery retail head office accounts.
• Strong analytical and financial abilities for swift, well-judged decisions.
• Ability to thrive under pressure, highly motivated and collaborative.
• Proficiency with Microsoft Office.
• Interpersonal skills for quality customer service.
• Post-secondary education in business or marketing.
• Willingness and availability for travel within Canada.

Responsibilities

• Market and sell products and brands for the portfolio.
• Develop comprehensive business and commercial plans with targets and promotions.
• Communicate market research findings and identify prospects for clients.
• Oversee budget distribution across clients.
• Conduct quarterly assessments of customer performance.
• Devise corrective sales strategies for anomalies.
• Monitor inventory levels for timely replenishment.
• Strengthen client relationships and align strategies for joint success.
• Collaborate with sourcing and logistics to ensure adherence to agreements.
• Facilitate internal communication for daily operations.
• Ensure product introductions and financial analysis support.
• Oversee performance of categories and products per customer.

Skills

National Accounts

Grocery Sales

CPG

Sales Strategy

Relationship Building

Education

Business or Marketing degree

Tools

Microsoft Office

Job description

Key Account Manager - Grocery

Vancouver, BC

Our client has sourced and developed products from around the globe for 100+ years and has found success through prioritizing relationships with key suppliers, processors and customers. They support organizations from sourcing, importing or exporting to quality management and logistics. Owner operated with a hands-on approach, always driving innovation to serve their customers and help them grow their business. They have engaged Nick Kanaan of Lock Search Group to find an experienced and high-potential individual to join their team for their Key Account Manager role. This is a critical role and a remarkable opportunity for individuals with a background in account management and sales within the CPG Industry (preference for previous experience with shelf-stable food products) who can leverage their experience and existing industry connections.

The ideal candidate for the Key Account Manager will nurture and grow existing relationships and expand to new clients through marketing and selling products. Your responsibilities encompass creating comprehensive business and commercial plans, including sales targets, volume projections, profitability, and promotional strategies, with continuous monthly evaluation. You'll use current market research, to identify prospects for clients. Overseeing budget allocation and conducting regular assessments to evaluate customer performance, you'll develop tailored strategies to address anomalies. Collaborating with departments like sourcing and logistics, you'll ensure adherence to agreements while fostering strong client relationships and joint success strategies. Additionally, your role involves seamless product introductions, internal communication for efficient operations, and conducting necessary financial analyses.

RESPONSIBILITIES:

• Market and sell various products and brands for the portfolio.
• Develop comprehensive business and commercial plans encompassing aspects like volume, profitability, product sales potential, and promotional strategies. These plans will also outline sales targets per product category, subject to monthly monitoring and evaluation.
• Communicate up-to-date market research findings per product and category, identifying business prospects for individual clients.
• Oversee the budget distribution across clients.
• Conduct quarterly assessments to evaluate each customer's performance and contribution to sales.
• Devise targeted corrective measures or sales strategies for anomalies.
• Monitoring inventory levels to coordinate timely and cost-effective inventory replenishment
• Cultivate and reinforce client relationships to gain insights into their strategic directions. Collaborate to formulate a joint strategy for product success.
• Collaborate closely with sourcing and logistics departments to ensure adherence to company agreements by each customer. This covers aspects like volume, price adjustments, financial commitments, and promotional plans.
• Facilitate consistent internal communication to contribute to effective daily operations management.
• Assume accountability for the performance of categories and products concerning each customer, aligning outcomes with projected results and strategies.
• Oversee the seamless introduction of new products.
• Prepare proposals and carry out essential financial analyses when required.

REQUIREMENTS:

• Ideally have 10+ years in Retail or Grocery Sales in a National Account Capacity
• Experience in CPG sales with preference to those with experience with shelf stable products and seafood products
• Experience working with grocery retail head office accounts
• Exhibit outstanding analytical and financial capabilities essential for swift and well-judged decision-making
• Showcase the capacity to thrive under pressure, exceptional motivation, and a collaborative team-member
• Proficient with Microsoft Office
• Excel in interpersonal aptitude, fostering and sustaining quality customer service
• Post-secondary education with a focus in business or marketing
• Willingness and availability for occasional business travel within Canada

COMPENSATION & BENEFITS:

• $100K-$120K base + Annual bonus
• Strong extended health benefits
• Hybrid work (once onboarding completed)
• 4 Weeks Vacation
• Limited Travel

Applicants must be legally entitled to work in Canada without sponsorship.