Key Account Manager

Adecco; Toronto; On-site; CAD 110,000 - 135,000; Full time

Benefits offered by this job

Weekly pay

Health and safety programs

Medical and dental benefits

Free training programs

Fast onboarding

Job summary

Adecco is hiring a National Account Manager to join a leading global food company, driving growth across major Canadian retailers from Toronto. You will manage key accounts, negotiate terms, and steer sales performance with distributors and partners.

Located in Toronto/GTA, this permanent full-time role emphasizes relationship-building, market insight, and strategic account planning within a fast-paced, entrepreneurial environment.

Qualifications

• At least 10 years of Sales experience in the Canadian FMCG market.
• Experience with branded consumer products; private label experience not suitable.
• Extensive knowledge of the Canadian retail landscape and major retailers (Loblaw, Sobeys, Metro, Walmart Canada, Costco).
• Strong commercial negotiation skills (pricing, trade terms, annual customer agreements).
• Solid understanding of sales and marketing principles.
• Excellent relationship-building and communication skills.
• Proactive, autonomous account management with a results-driven mindset.
• Based in Toronto or the Greater Toronto Area.

Responsibilities

• Manage and develop relationships with key business accounts, ensuring sustainable growth and long-term partnerships.
• Negotiate pricing agreements and commercial terms with retailers.
• Drive sales performance and support the achievement of commercial targets across assigned accounts.
• Collaborate with distributors and futures partners and stakeholders to execute business plans and market strategies.
• Monitor market trends, competitor activities, and customer performance to identify new business opportunities.
• Support and implement trade marketing initiatives and promotional activities.
• Prepare regular sales forecasts, reports, and performance analyses.
• Ensure alignment with client's brand values and commercial positioning across all activities.
• Focus on the retail channel with potential future Horeca development.

Skills

Sales

Account management

Negotiation

Strategic planning

Relationship building

Market knowledge

P&L management

Leadership

Job description

Adecco is currently hiring a National Account Manager to join a leading global food company known for bringing high-quality Italian products to consumers in more than 100 countries worldwide. In this role you will be responsible for managing and growing key business accounts, fostering long-term partnerships, driving sustainable business growth, and negotiating pricing agreements and commercial terms with retailers.

• Base Salary: $110,000 annually +commission
• Location: Toronto/GTA
• Job type: Permanent, Full-time
• Vacancy Status: This posting is for an existing vacancy.

Here’s why you should apply:

• Paid weekly accurate and on time
• Strong health and safety programs
• Medical and dental benefits once qualified
• Free training programs
• New and quicker onboarding process.

Main responsibilities

• Manage and develop relationships with key business accounts, ensuring sustainable growth and long-term partnerships
• Negotiate pricing agreements and commercial terms with retailers.
• Drive sales performance and support the achievement of commercial targets across assigned accounts
• Collaborate closely with existing distributors and futures partners and stakeholders to execute business plans and market strategies
• Monitor market trends, competitor activities, and customer performance to identify new business opportunities
• Support and implement the trade marketing initiatives and promotional activities
• Prepare regular sales forecasts, reports, and performance analyses
• Ensure alignment with client's brand values and commercial positioning across all activities
• Key focus of the project is the retail channel, but in the future also an Horeca business should be developed

What we are looking for

• Previous experience - at least 10 years - in Sales within the Canadian FMCG market (experience gained primarily in other countries would not be sufficient)
• Proven experience managing branded consumer products; experience focused exclusively on private label is not suitable
• Extensive knowledge of the Canadian retail landscape, with established relationships and a strong understanding of major retailers such as Loblaw, Sobeys, Metro, Walmart Canada, Costco, and other national accounts
• Strong knowledge of commercial dynamics
• Strong commercial negotiation skills, particularly in pricing, trade terms, and annual customer agreements
• Solid understanding of both sales and marketing principles
• Excellent relationship-building and communication skills
• Solid knowledge of Business Finance, including Profit & Loss (P&L) management and value chain analysis
• Proactive, ability to manage their accounts autonomously, hands-on, and with a results-oriented mindset
• Ability to work under pressure in a fast-paced and entrepreneurial environment
• Able to develop and maintain strong relationships with key departments at client's Italy HQ - including Back Office, Production Planning, Logistics, and Global Marketing & PR
• The candidate must be based in Toronto or the Greater Toronto Area