Kettle Runner - Temporary

TSA The Salvation Army TSA; Sutherland Lake; On-site; CAD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

Paid vacation

Sick time

RRSP

Job summary

The Salvation Army Okanagan Central is hiring for a Kettle Campaign volunteer support role in Canada. You will attend training, help move kettles and supplies, and ensure secure handling and accurate reporting of donations.

Responsibilities include daily communication with volunteers and site hosts, completing timesheets and mileage reports, and performing safety checks at kettle sites. A valid driver's license and vehicle are required.

Qualifications

• Some high school coursework, completion of high school is an asset.
• A minimum of one year of related experience or working in customer service.
• Money handling experience is an asset.
• Related experience is an asset.

Responsibilities

• Be a positive and outgoing representative of The Salvation Army Okanagan Central.
• Attend a day of training/orientation on The Salvation Army and the Christmas Kettle Campaign.
• Provide support in getting Kettles to zone locations prior to volunteer arrival at Campaign onset.
• Ensure all Kettle donations are delivered to secure location at shift completion.
• Communicate daily issues and supply deficiencies to Volunteer and Kettle Coordinator.
• Provide training to and the orientation of volunteers assuring proper Kettle handling and duties as required.
• Delivers and picks-up kettles and/or supplies to kettle sites daily as required.
• Make scheduled and unscheduled safety checks at kettle sites assuring policies and protocols are adhered to.
• Troubleshoots issues with kettle stands and tap devices, e.g. kettle hardware, battery issues, etc.
• Ensure timesheets and mileage reports are submitted accurately and timely (bi-weekly basis).
• Respond to questions/queries from volunteers and site hosts.
• Perform other job-related duties as assigned.

Skills

Customer service

Communication skills

Interpersonal skills

Team player

Confidentiality

Flexibility under pressure

Education

High school education

Tools

Background Check

Driver's Abstract

Driver's license

Job description

Who We Are For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

KEY RESPONSIBILITIES:

• Be a positive and outgoing representative of The Salvation Army Okanagan Central.
• Attend a day of training/orientation on The Salvation Army and the Christmas Kettle Campaign.
• Provide support in getting Kettles to zone locations prior to volunteer arrival at Campaign onset.
• Ensure all Kettle donations are delivered to secure location at shift completion.
• Communicate daily issues and supply deficiencies to Volunteer and Kettle Coordinator.
• Provide training to and the orientation of volunteers assuring proper Kettle handling and duties as required.
• Delivers and picks-up kettles and/or supplies to kettle sites daily as required.
• Make scheduled and unscheduled safety checks at kettle sites assuring policies and protocols are adhered to.
• Troubleshoots issues with kettle stands and tap devices, e.g. kettle hardware, battery issues, etc.
• Ensure timesheets and mileage reports are submitted accurately and timely (bi-weekly basis).
• Respond to questions/queries from volunteers and site hosts.
• Perform other job-related duties as assigned.

FINANCIAL AND MATERIALS MANAGEMENT:

• Collect donations in accordance with policies and procedures ensuring donations are always kept secure.

Qualifications:

• Some high school coursework, completion of high school is an asset.
• A minimum of one year of related experience or working in customer service.
• Money handling experience is an asset.
• Related experience is an asset.

Skills/capabilities:

• Must have a solid understanding of basic to intermediate computer operation including Microsoft 365 programs, data entry, internet browsers, and some file management and ability to create reports.
• Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
• Be a positive and outgoing representative of The Salvation Army Okanagan Central.
• Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
• Ability to provide an original copy of a Background Check that is satisfactory to The Salvation Army, in its sole discretion, is required, including Child Check (if appropriate).
• A Driver’s Abstract that is satisfactory to The Salvation Army, in its sole discretion, is required.
• Valid driver’s license and a reliable vehicle required.
• Excellent communication and interpersonal skills.
• Enthusiastic Team Player with excellent communication and interpersonal skills.
• Able to lift 9 to 12 kgs (20 – 25 lbs).
• Strong customer service skills; enjoy liaising and working with people of all ages and abilities.
• Willingness to be flexible and work well under pressure with daily timelines and changing priorities.
• Ability to maintain strict confidentiality in the handling of donor, volunteer, and organizational information.

Compensation:

The target hiring range for this position is $18.25 to $22.23 with a maximum of $26.20. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email [e-mail] if you have a need for any accommodation and we will be pleased to discuss this with you.

Our employees are motivated by the fulfillment and meaning they experience as they serve people in need across Canada and Bermuda. Whether at the front-lines or in a support role, as part of our team you’ll work alongside a diverse and skilled group of purpose-driven professionals, empowered to provide exceptional service. We deeply value the relationships we build in the workplace, as well as the opportunities given to us such as the potential to experience flexibility at work, receive health and dental benefits, paid vacation and sick time, RRSP’s, as well as to expand our skills and advance our careers as together we build a culture of continuous learning and growth.

If you're looking for a career that allows you to find meaning, make an impact, and one that challenges you to grow and become the best version of yourself, join our dynamic team.

There is a place for everyone to belong at The Salvation Army.