Kettle Scheduler - Temporary

TSA The Salvation Army TSA; Sutherland Lake; On-site; CAD 25,000 - 36,000; Part time

Benefits offered by this job

Health benefits

RRSPs

Flexible work options

Job summary

The Salvation Army is seeking a Kettle Scheduler for a short-term contract across multiple zone locations, including malls and grocery outlets. You’ll oversee kettle operations, train volunteers and ensure donations reach secure locations by shift end.

Key duties include scheduling volunteers, reporting daily issues to the Administrative and Internal Communications Manager, and maintaining timesheets and mileage records bi-weekly. A background check and valid driver's license are required.

Qualifications

• Minimum one year of related experience or working in customer service.
• Money handling experience is an asset.
• Able to lift 9 to 12 kgs (20–25 lbs).
• Valid driver’s license and a reliable vehicle are required.

Responsibilities

• Oversee kettle locations across a defined zone and schedule volunteers.
• Provide training and orientation for volunteers and kettle duties.
• Ensure kettle donations are delivered to a secure location after each shift.
• Communicate daily issues and supply deficiencies to the Administrative and Internal Communications Manager.
• Schedule, supervise, and assign kettle volunteers throughout the campaign; recruit new volunteers.
• Ensure timesheets and mileage reports are submitted on a bi-weekly basis.

Skills

Customer service

Money handling

Communication

Team player

Confidentiality

Driver's license

Tools

Microsoft 365

Job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

POsition Purpose summary: The Salvation Army Christmas Kettle Campaign is part of a century old tradition to contribute towards building strong communities by helping TSA to give hope to other. Kettle Scheduler position is a short-term contract position. The successful candidate is responsible for oversight of several Christmas Kettle locations in a given geographical zone area. Zone locations include shopping malls, grocery stores and retail outlets.

KEY RESPONSIBILITIES:

Incumbent may perform all, some, or similar range of duties as below. Must have a solid understanding of basic to intermediate computer operation including Microsoft 365 programs, data entry, internet browsers, and some file management and ability to create reports. Be a positive and outgoing representative of The Salvation Army Okanagan Central. Attend a day of training/orientation on The Salvation Army and the Christmas Kettle Campaign Provide support in getting Kettles to zone locations prior to volunteer arrival at Campaign onset Ensure all Kettle donations are delivered to secure location at shift completion. Communicate daily issues and supply deficiencies to Administrative and Internal Communications Manager Provide training to and the orientation of volunteers assuring proper Kettle handling and duties as required Schedule, supervise, support and assign Kettle Volunteers throughout the Campaign Participate in the recruitment of new volunteers Ensure timesheets and mileage reports are submitted accurately and timely (bi-weekly basis) Respond to questions/queries from volunteers and site hosts. Perform other job-related duties as assigned. Communicate daily issues and supply deficiencies to Administrative and Internal Communications Manager Provide training to and the orientation of volunteers assuring proper Kettle handling and duties as required Schedule, supervise, support and assign Kettle Volunteers throughout the Campaign Participate in the recruitment of new volunteers Ensure timesheets and mileage reports are submitted accurately and timely (bi-weekly basis) Respond to questions/queries from volunteers and site hosts. Perform other job-related duties as assigned.

Experience:

• A minimum of one year of related experience or working in customer service
• Money handling experience is an asset
• Related experience is an asset

Skills/capabilities

Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities. Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures. Ability to provide an original copy of a Background Check that is satisfactory to The Salvation Army, in its sole discretion, is required, including Child Check (if appropriate). A Driver’s Abstract that is satisfactory to The Salvation Army, in its sole discretion, is required Valid driver’s license and a reliable vehicle required Excellent communication and interpersonal skills Enthusiastic Team Player with excellent communication and interpersonal skills Able to lift 9 to 12 kgs (20 – 25 lbs) Strong customer service skills; enjoy liaising and working with people of all ages and abilities Willingness to be flexible and work well under pressure with daily timelines and changing priorities Ability to maintain strict confidentiality in the handling of donor, volunteer, and organizational information

Compensation:

The target hiring range for this position is $18.25 to $22.23 with a maximum of $26.20. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role. The Salvation Army will provide reasonable accommodation upon request. Please email [e-mail] if you have a need for any accommodation and we will be pleased to discuss this with you. Our employees are motivated by the fulfillment and meaning they experience as they serve people in need across Canada and Bermuda. Whether at the front-lines or in a support role, as part of our team you’ll work alongside a diverse and skilled group of purpose-driven professionals, empowered to provide exceptional service. We deeply value the relationships we build in the workplace, as well as the opportunities given to us such as the potential to experience flexibility at work, receive health and dental benefits, paid vacation and sick time, RRSP’s, as well as to expand our skills and advance our careers as together we build a culture of continuous learning and growth. If you're looking for a career that allows you to find meaning, make an impact, and one that challenges you to grow and become the best version of yourself, join our dynamic team. There is a place for everyone to belong at The Salvation Army.