Justice Committee Program Supervisor

Makivvik; Quebec; On-site; CAD 55,000 - 75,000; Full time

Job summary

Makivvik in Canada seeks a Program Supervisor to support day-to-day operations of the Justice Committee Program. You will supervise local Coordinators, assign work, and guide staff performance while ensuring culturally appropriate service delivery.

You will oversee case tracking, prepare reports, assist with recruitment and onboarding, and participate in departmental and partner meetings. Travel as required and other related duties may be assigned.

Qualifications

• High school diploma or relevant work experience.
• Strong communication in at least two languages: Inuktitut, English and/or French.
• Experience in social, judicial or community-based field is preferred.
• Supervisory or team leadership experience is an asset.
• Security clearance is required.

Responsibilities

• Support the Program Manager with day-to-day operations of the Justice Committee Program.
• Directly supervise local Justice Committee Coordinators, assign work and priorities.
• Provide coaching, feedback and conduct employee evaluations.
• Address routine staff issues and refer significant matters to the Program Manager.
• Monitor frontline activities to ensure effective and culturally appropriate service delivery.
• Oversee case tracking, reporting, statistics and required program documentation.
• Review staff submissions and follow up on outstanding reports or information.
• Support recruitment, onboarding and training of staff.
• Identify operational challenges and implement practical solutions.
• Bring matters requiring broader decisions to the Program Manager.
• Participate in departmental, operational and partner meetings.
• Travel as required and perform other related duties.

Skills

Multilingual communication

Organizational skills

Problem-solving

Interpersonal skills

Education

High school diploma

Job description

Reports to: The Justice Committee Program Manager in the President’s Department – Justice Division

Responsibilities:

• Support the Program Manager with the day-to-day operations of the Justice Committee Program;
• Directly supervise local Justice Committee Coordinators, including assigning work, setting priorities and managing day-to-day operational matters;
• Provide coaching, guidance and performance feedback, and conduct employee evaluations;
• Address routine staff and operational issues, referring significant performance, disciplinary or program matters to the Program Manager;
• Monitor frontline activities to ensure consistent, effective and culturally appropriate service delivery;
• Oversee case tracking, reporting, statistics and other required program documentation;
• Review staff submissions and follow up on outstanding reports or information;
• Support recruitment, onboarding and training of staff;
• Identify operational challenges and implement practical solutions within established program policies and procedures in collaboration with the Program Manager;
• Bring matters requiring broader program, policy, budget or management decisions to the Program Manager;
• Provide additional support to Coordinators and local Justice Committees when required;
• Participate in departmental, operational and partner meetings;
• Travel as required; and Perform other related duties as assigned.

Qualifications:

• High school diploma or relevant work experience;
• Strong communication skills in at least two (2) of the three (3) languages: Inuktitut, English and/or French;
• Strong knowledge and understanding of Inuit culture and Nunavik communities;
• Experience in the social, judicial or community-based field;
• Supervisory, management or team leadership experience is considered an asset;
• Experience working with youth and adults is considered an asset;
• Strong organizational, communication and problem-solving skills;
• Ability to work independently, take initiative and manage multiple priorities;
• Demonstrate reliability, professionalism, integrity and good judgment; and
• Security clearance is required.

All marginal benefits available to employees of the Corporation as outlined in the Makivvik Human Resources Policy Manual

It is the Corporation’s objective to favor and promote the employment of Inuit beneficiaries of the JBNQA.

We thank all applicants for their interest in this position. Only applicants selected for an interview will be contacted.