Junior Systems Administrator — IT Ops & Cloud Support

Symbiotic Group; Canada; On-site; CAD 65,000 - 80,000; Part time

Job summary

Symbiotic Digital is seeking a Junior Systems Administrator / Operations Support Specialist in Toronto, ON to provide day-to-day operational support for enterprise infrastructure, end-user computing, and cloud services. The role includes user access management, troubleshooting, and maintaining reliable security across the organization.

The ideal candidate will have experience with Windows Server, Active Directory, Group Policy, DNS/DHCP, PowerShell, and ITSM tools like ServiceNow or Remedy.

Qualifications

• Knowledge of Microsoft Windows Server administration.
• Experience with Active Directory, GroupPolicy, DNS and DHCP.
• Experience supporting enterprise infrastructure environments including FileServers and PrintServices.
• Familiar with ITSM tools (ServiceNow/Remedy) and cloud tech (Microsoft 365).
• Scripting and automation with PowerShell or batch scripting.

Responsibilities

• Provides systems administration and operations support for enterprise environments.
• Setup and manage user accounts, profiles, permissions, and access requests.
• Perform backup, recovery, and routine system maintenance activities.
• Support day-to-day computer systems operations and infrastructure administration.
• Perform software upgrades, patch management, and system updates.
• Monitor system workloads and resource utilization and recommend adjustments.
• Configure, install, maintain, and support network and infrastructure components.
• Provide Level 1 and Level 2 support for hardware, software, and connectivity issues.
• Troubleshoot system performance and network issues using structured methods.
• Maintain technical documentation and knowledge articles.
• Support incident, change, problem, and service request processes.

Skills

Windows Server administration

Active Directory

Group Policy

DNS

DHCP

PowerShell scripting

VPN

TCP/IP networking

Tools

ServiceNow

Remedy

Microsoft 365

Identity Management Services

Job description

Symbiotic Digital is seeking a Junior Systems Administrator / Operations Support Specialist in Toronto, ON to provide day-to-day operational support for enterprise infrastructure, end-user computing, and cloud services. The role includes user access management, troubleshooting, and maintaining reliable security across the organization.

The ideal candidate will have experience with Windows Server, Active Directory, Group Policy, DNS/DHCP, PowerShell, and ITSM tools like ServiceNow or Remedy.