Onsite Systems Administrator & IT Ops (Azure/AD)

Randstad; Toronto; On-site; CAD 52,000 - 68,000; Full time

Job summary

Randstad Canada is seeking a proactive Junior Systems Administrator/Operations Support Specialist for an 11‑month onsite contract in Toronto. You will manage day‑to‑day IT operations, provisioning, patching, and incidents across servers, workstations and network gear, with a focus on AD/Entra ID, Azure, and cybersecurity hygiene.

You will work in a structured enterprise IT environment, delivering Level 1/2 support, coordinating with senior engineers, and applying ITSM processes to ensure high

Qualifications

• Diagnostic & troubleshooting skills across hardware, OS, software, network and performance issues.
• Knowledge of Windows Server administration, Active Directory, GPO, DNS, DHCP and account management.
• Understanding of cloud technologies: Microsoft Azure, Microsoft 365, Entra ID.
• Cybersecurity best practices: endpoint protection, patching, access control, remediation.
• Familiarity with virtualization (VMware/Hyper-V) and enterprise file/print services.
• Exposure to ITSM processes using tools like ServiceNow or Remedy.

Responsibilities

• Provide day-to-day systems administration, operational support and infrastructure maintenance across servers, workstations and network hardware.
• Perform user provisioning, de-provisioning and access management within AD and Entra ID.
• Deploy OS updates, software upgrades and security patches following change management.
• Troubleshoot hardware/software/ connectivity issues and resolve incidents within SLAs.
• Deliver Level 1/2 technical support and log tickets with proper documentation.
• Monitor resource utilization, performance trends and backups for availability and integrity.
• Support print servers, shared storage and virtualization platforms.
• Implement cybersecurity controls and vulnerability remediation.
• Use PowerShell or batch scripting to automate tasks.
• Coordinate with senior engineers and vendors for escalation and resolution.
• Maintain runbooks, inventories and knowledge base articles.
• Follow ITSM workflows for incident, problem and change requests.

Skills

Diagnostics & Troubleshooting

Windows Server

Active Directory

Azure/Azure AD

ITSM & ServiceNow/Remedy

Networking fundamentals

Scripting (PowerShell)

VMware/Hyper-V

Cybersecurity hygiene

Communication & teamwork

Tools

ServiceNow

Remedy

Job description

Randstad Canada is seeking a proactive Junior Systems Administrator/Operations Support Specialist for an 11‑month onsite contract in Toronto. You will manage day‑to‑day IT operations, provisioning, patching, and incidents across servers, workstations and network gear, with a focus on AD/Entra ID, Azure, and cybersecurity hygiene.

You will work in a structured enterprise IT environment, delivering Level 1/2 support, coordinating with senior engineers, and applying ITSM processes to ensure high