Systems Administrator

Symbiotic Group; Canadá; Presencial; CAD 65.000 - 80.000; A tiempo parcial

Descripción de la vacante

Symbiotic Digital is seeking a Junior Systems Administrator / Operations Support Specialist in Toronto, ON to provide day-to-day operational support for enterprise infrastructure, end-user computing, and cloud services. The role includes user access management, troubleshooting, and maintaining reliable security across the organization.

The ideal candidate will have experience with Windows Server, Active Directory, Group Policy, DNS/DHCP, PowerShell, and ITSM tools like ServiceNow or Remedy.

Formación

• Knowledge of Microsoft Windows Server administration.
• Experience with Active Directory, GroupPolicy, DNS and DHCP.
• Experience supporting enterprise infrastructure environments including FileServers and PrintServices.
• Familiar with ITSM tools (ServiceNow/Remedy) and cloud tech (Microsoft 365).
• Scripting and automation with PowerShell or batch scripting.

Responsabilidades

• Provides systems administration and operations support for enterprise environments.
• Setup and manage user accounts, profiles, permissions, and access requests.
• Perform backup, recovery, and routine system maintenance activities.
• Support day-to-day computer systems operations and infrastructure administration.
• Perform software upgrades, patch management, and system updates.
• Monitor system workloads and resource utilization and recommend adjustments.
• Configure, install, maintain, and support network and infrastructure components.
• Provide Level 1 and Level 2 support for hardware, software, and connectivity issues.
• Troubleshoot system performance and network issues using structured methods.
• Maintain technical documentation and knowledge articles.
• Support incident, change, problem, and service request processes.

Conocimientos

Windows Server administration

Active Directory

Group Policy

DNS

DHCP

PowerShell scripting

VPN

TCP/IP networking

Herramientas

ServiceNow

Remedy

Microsoft 365

Identity Management Services

Descripción del empleo

Queen's Park Ontario Provincial Government, Canada | Posted on 11/10/2026

• Country Canada

Job Description

Position: Systems Administrator

Location: Toronto, ON

Job ID#: RQ11861

Duration: 11 Months

Role Overview

We are seeking a Junior Systems Administrator / OperationsSupport Specialist to provide day-to-day operational support for enterpriseinfrastructure, end-user computing environments, cloud services, and IToperations. The successful candidate will support system administrationactivities, troubleshoot technical issues, manage user access requests, andhelp maintain reliable and secure technology services across the organization.

Key Responsibilities

• Providesystems administration and operations support for enterprise environments.
  
• Setup and manage user accounts, profiles, permissions, and access requests.
  
• Performbackup, recovery, and routine system maintenance activities.
  
• Supportday-to-day computer systems operations and infrastructure administration.
  
• Performsoftware upgrades, patch management, and system updates.
  
• Monitorsystem workloads and resource utilization and recommend adjustments asrequired.
  
• Configure,install, maintain, and support network and infrastructure components.
  
• ProvideLevel 1 and Level 2 support for hardware, software, application, andconnectivity issues.
  
• Troubleshootsystem performance, networking, and operational issues using structureddiagnostic methodologies. ,
  
• Maintaintechnical documentation, operational procedures, system inventories, andknowledge articles.
  
• Supportincident, change, problem, and service request management processes.
  
• Coordinateissue resolution with technical teams, vendors, and stakeholders.
  

Required Qualifications

Technical Skills

• Knowledgeof Microsoft Windows Server administration.
  
• Experiencewith:
  
• ActiveDirectory
  
• GroupPolicy
  
• DNS
  
• DHCP
  
• UserAccount Management
  
• Experiencesupporting enterprise infrastructure environments including:
  
• FileServers
  
• PrintServices
  
• EndpointManagement Solutions
  
• Knowledgeof cloud technologies including:
  
• Microsoft365
  
• IdentityManagement Services ,
  
• Knowledgeof IT Service Management (ITSM) processes and tools such as:
  
• ServiceNow
  
• Remedy
  
• SimilarService Management Platforms
  
• CybersecurityBest Practices
  
• PatchManagement
  
• AccessControl ,
  
• Basicscripting and automation skills using:
  
• PowerShell
  
• BatchScripting
  
• SimilarTechnologies
  
• Knowledgeof networking fundamentals including:
  
• TCP/IP
  
• VPNs
  
• Firewalls
  
• NetworkTroubleshooting
  
• EnterpriseConnectivity Concepts
  

Experience

• Experienceproviding Level 1 and Level 2 technical support within medium-to-largeenterprise environments.
  
• Experiencesupporting servers, workstations, and enterprise network infrastructure.
  
• Experienceresolving incidents and service requests within established SLArequirements.
  
• Experienceperforming:
  
• AccessManagement
  
• PatchDeployment
  
• SystemMaintenance
  
• Experiencesupporting mission-critical business applications.
  
• Experiencemaintaining operational documentation and technical procedures.
  
• Experiencewith on-call support and after-hours maintenance activities is consideredan asset.
  

Soft Skills

• Strongverbal and written communication skills. ,
  
• Abilityto explain technical concepts to both technical and non-technicalstakeholders. ,
  
• Excellentcustomer service and client relationship skills. ,
  
• Strongdocumentation and technical writing capabilities.
  
• Abilityto prioritize competing requests and manage stakeholder expectations.
  
• Strongteamwork, collaboration, analytical, and problem-solving skills.
  

About Symbiotic Digital.

Symbiotic Digital provides the IT Experts you need thatsolve problems and get things done. See what the top 2% in their field can dofor you. (Symbiotic Digital is a division of Symbiotic Group Inc.)

We serve customers in two ways, we provide:

• DigitalExperts: IT Consulting expertise. Bright Minds That Produce Proven Results
  
• Recruitment:Find The Right People You Need
  

Serving IT & Business leaders, Symbiotic Digitalprovides a business system that enable us to provide the Expert Technical staffneeded to solve challenging business and IT problems. IT leaders in the mostreputable organizations in Canada have relied on Symbiotic Digital to help themstaff difficult assignments with proven Experts uniquely evaluated by ourproven QMS- Quality Management System Staff Development Model. We are a 100%Indigenous owned company.