Junior Systems Administrator & IT Operations Support

Maarut; Toronto; Vor Ort; CAD 60.000 - 90.000; Vollzeit

Zusammenfassung

Maarut in Canada seeks a Junior Systems Administrator/Operations Support Specialist to provide day-to-day systems operations, set up user access, backups, and recovery tasks. You will coordinate with clients to implement requested changes and monitor workloads.

The role emphasizes Windows Server/AD, cloud administration, ITSM processes, and strong communication. You will work in a structured environment with SLAs and contribute to documentation and ongoing improvements.

Qualifikationen

• Experience managing enterprise Windows Server environments.
• Experience with cloud technologies and administration, including Azure AD.
• Understanding ITSM processes and incident/change management.
• Strong communication and customer service orientation.
• Ability to document incidents and resolutions clearly.

Aufgaben

• Provide system administration and day-to-day operations support, including user access and profiles, backups, and recovery.
• Perform software upgrades, patches, and coordinate requested changes with clients.
• Monitor workloads and adjust resources for optimal performance.
• Coordinate complex system support across distributed and networked environments.
• Maintain technical documentation and inventories, with vendor coordination as needed.

Kenntnisse

Windows Server

Active Directory

Azure AD

PowerShell

VMware/Hyper-V

Networking

ITSM

Scripting

Security basics

Tools

ServiceNow

Remedy

Jobbeschreibung

Maarut in Canada seeks a Junior Systems Administrator/Operations Support Specialist to provide day-to-day systems operations, set up user access, backups, and recovery tasks. You will coordinate with clients to implement requested changes and monitor workloads.

The role emphasizes Windows Server/AD, cloud administration, ITSM processes, and strong communication. You will work in a structured environment with SLAs and contribute to documentation and ongoing improvements.