Junior Parts Advisor

Pfaff Automotive Partners Inc.; Newmarket; On-site; CAD 40,000 - 50,000; Full time

Benefits offered by this job

Full benefits package (health, vision,

Dental, LTD, life insurance

Job summary

Pfaff Automotive Partners – Volkswagen of Newmarket is seeking a dedicated Junior Parts Advisor to support parts operations, including receiving goods, processing wholesale calls, and assisting at front and back counters. You will help customers select parts, quote prices, and arrange pickups/deliveries to and from the shop.

Requirements include a valid Ontario driver’s license, strong numeracy, and excellent communication skills.

Qualifications

• Aptitude for numbers is required for parts handling and pricing.
• Excellent interpersonal and customer service skills.
• Strong verbal and written English communication.
• Detail oriented with good organizational and multi-tasking abilities.

Responsibilities

• Assist with receiving goods and verify items against orders.
• Answer wholesale and customer calls and provide price quotes.
• Help customers select parts and expose full product line.
• Use company vehicle for parts pickup/drop-off and deliver to technicians.

Skills

Numbers aptitude

Interpersonal skills

Verbal & written English

Detail oriented

Job description

Junior Parts Advisor-Volkswagen of Newmarket, Newmarket, ON L3Y 9A1We are seeking a dedicated and enthusiastic Junior Parts Advisor to join our dynamic team at Volkswagen of Newmarket. Now in partnership with North America’s largest automotive retailer, Lithia and Driveway, it’s your chance to work for a Fortune 500 company and earn customers for life!As a Junior Parts Advisor, you will be responsible for supporting multiple areas of the parts department, such as shipping and receiving, online parts sales, answering wholesale calls, and assisting at the back and front counters.Key Duties and Responsibilities:Assists with receiving goods, check and count items unloaded from the suppliers and report any discrepancies to management.Assists customers in selecting required parts ensuring optimum customer service.Informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line.Answers phone calls, providing price quotes and other information.Uses company vehicle to drop off or pick up parts from suppliers/customers.Picks parts using picking ticket and deliver to technician’s work bench.Returns all parts from workshop that are not needed or required by technicians.Performs other duties as required by the Fixed Operations Manager to ensure the successful operation of the dealership.Skills and QualificationsExperience in automotive field would be an asset.Valid Ontario Driver’s License and a clean driver’s abstract.Aptitude for numbers.Excellent interpersonal, communication (verbal & written English) and customer service skills.Detail oriented and excellent organizational and multi-tasking skills.The Rewards:Starting salary: $40,000–$50,000 starting salary, with strong potential for growth as you develop within the role.Full Benefits: Full-time employees have access to health, vision, dental, long-term disability and life insurance.Growth Potential: we want to support your success! We provide access to opportunities for growth in both Canada and the U.S.Stock Purchase Program - Employees can purchase the Lithia & Driveway stock (NYSE: LAD) at a discount.Vacancy: This is an existing position.We thank all applicants for their interest in Pfaff Automotive Partners – please note due to the volume of applicants, only those selected for an interview will be contacted.Please note: We do not use artificial intelligence (AI) to screen, assess, or select applicants at any stage of our recruitment processPfaff Automotive Partners is an equal opportunity employer and is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please