Automotive Parts Advisor

L0841 Bolton Ford; Bolton; On-site; CAD 40,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plans

Paid Holidays & PTO

Disability Coverage

Life Insurance

RRSP Plans

Employee Stock Purchase Plan

Professional Development & Growth Op​t

Vehicle Purchase Discounts

Employee Assistance & Wellness Program

Job summary

Pfaff Automotive Partners – Bolton Ford is seeking an experienced Automotive Parts Advisor in Bolton, ON. You will support day-to-day Parts Department operations, assist customers and technicians, source and deliver parts, and maintain organized inventory.

The role emphasizes Ford parts experience, strong numerical detail, and excellent communication skills in a fast-paced dealership environment. Salary range is posted, with comprehensive benefits and opportunities for growth.

Qualifications

• Strong customer service and interpersonal skills.
• Experience identifying and sourcing automotive parts.
• Knowledge of automotive parts and dealership operations.
• Ford dealership experience is strongly preferred.

Responsibilities

• Assist customers and technicians in identifying and sourcing the correct automotive parts.
• Receive incoming parts and supplies, verify quantities, and report discrepancies.
• Recommend related parts, accessories, promotions, and available products.
• Answer incoming calls and provide pricing, availability, and product information.
• Pick and deliver parts to technicians using work orders or picking tickets.
• Process parts returns from the workshop.
• Pick up or deliver parts to suppliers and customers using a company vehicle when required.
• Maintain a clean, organized, and properly stocked Parts Department.
• Perform additional duties as assigned by the Parts Manager.

Skills

Customer service

Parts sourcing

Automotive parts knowledge

Ford dealership experience

Job description

Automotive Parts Advisor - Bolton Ford, Bolton, ON L7E 4C7 Are you passionate about the automotive industry and known for exceptional customer service and organization? Bolton Ford is looking for an experienced Parts Advisor to join our team, with previous Ford dealership and Ford parts experience strongly preferred. As a Parts Advisor, you will support the day-to-day operations of the Parts Department by assisting customers and technicians, accurately sourcing and delivering parts, and maintaining an organized and well-stocked inventory.

Why Join Our Team?

So why should you grow your career with Pfaff Automotive? We don't just offer jobs—we offer career paths. Our culture is rooted in values like earning customers for life, improving constantly, and taking ownership of results.

• Real opportunities for advancement across multiple locations in Canada
• Development and training through our internal learning programs
• A high-performance culture that recognizes and rewards results

What You'll Do

• Assist customers and technicians in identifying and sourcing the correct automotive parts.
• Receive incoming parts and supplies, verify quantities, and report discrepancies.
• Recommend related parts, accessories, promotions, and available products.
• Answer incoming calls and provide pricing, availability, and product information.
• Pick and deliver parts to technicians using work orders or picking tickets.
• Process parts returns from the workshop.
• Pick up or deliver parts to suppliers and customers using a company vehicle when required.
• Maintain a clean, organized, and properly stocked Parts Department.
• Perform additional duties as assigned by the Parts Manager.

What You'll Bring

• Previous Ford dealership experience is strongly preferred.
• Ford parts experience and familiarity with Ford parts systems/processes are considered a strong asset.
• 3+ years of experience as an Automotive Parts Advisor preferred.
• Strong knowledge of automotive parts and dealership Parts Department operations.
• Valid Ontario Driver’s License with a clean driver’s abstract.
• Strong numerical aptitude and attention to detail.
• Excellent customer service and interpersonal skills.
• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• Ability to thrive in a fast-paced, team-oriented dealership environment.

Total Rewards

Pfaff Automotive offers a comprehensive benefits package designed to support you and your family, including:

Salary: $40,000–$75,000 annually, based on experience

• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Disability Coverage
• Life Insurance
• RRSP Plans
• Employee Stock Purchase Plan
• Professional Development & Growth Opportunities
• Vehicle Purchase Discounts
• Employee Assistance & Wellness Programs

Please note: We do not use artificial intelligence (AI) to screen, assess, or select applicants at any stage of our recruitment process. This is an existing vacancy Pfaff Automotive Partners is an equal opportunity employer and is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any stage of the recruitment or selection process, please let us know and we will work with you to find an accommodation by emailing [e-mail].

Key words: Automotive Parts Advisor, Parts Consultant, Parts Specialist, Parts Representative, Parts Associate, Dealership Parts Advisor, Counterperson, Counter Advisor, Runner, Aftermarket Parts, Vehicle Parts, Inventory Specialist, Parts Clerk, Retail Parts, Counterman, Parts Counter Advisor, Parts Sales, Outside Sales Rep, OSR, Wholesale Parts, Backcounter, Back counter, Driver, Shipping, Receiving, Parts Shipping At Pfaff, people are the heart of our organization, and providing a great workplace is an essential part of fueling our success. We have a 60-plus year history in Canada, with a reputation built on a passion for performance, a love of cars and the car business, and exceptional customer care. Now, as part of Lithia & Driveway, the largest publicly traded dealership group in North America, Pfaff is part of a network of over 300 stores in Canada, the U.S., and the United Kingdom. Our network offers high performing individuals nearly unlimited opportunities for advancement. With guidance from our mission, Growth Powered by People, we have created a workplace where employees can learn, grow, and succeed. Our experienced teams and innovative ideas drive our success, and we’re looking for more talent to join us on the open road of achievement.