Junior Freight & Customs Coordinator

Hemisphere Freight & Brokerage Services Inc; Toronto; On-site; CAD 42,000 - 56,000; Full time

Benefits offered by this job

On-the-job training

Mentorship from senior staff

Professional certification support

Advancement opportunities

Job summary

Hemisphere Freight & Brokerage Services Inc. in Toronto is seeking a Junior Freight Coordinator to support day-to-day logistics operations, customs documentation, and shipment tracking.

This entry-level role is ideal for a detail-oriented candidate looking to grow in freight brokerage and international trade. You will work under senior coordinators, gain proficiency in CargoWise, and help ensure regulatory compliance with CBSA processes while delivering reliable carrier coordination and

Qualifications

• Strong attention to detail and accuracy, particularly in documentation and data entry.
• Excellent verbal and written communication skills.
• Ability to work effectively under supervision within a fast-paced, deadline-driven environment.
• Post-secondary education in Logistics, Supply Chain Management, International Trade, Customs Brokerage, or a related field (completed or in progress), or equivalent relevant experience.
• Enrollment in CCS or CIFFA certification is considered an asset.

Responsibilities

• Assist in the management and oversight of operational logistics, coordinating with carriers, vendors, and internal teams to support on-time shipment execution under the guidance of senior staff.
• Prepare and validate customs documentation, including commercial invoices, HS classifications, and applicable permits and licences, and assist with timely submission.
• Support CARM (CBSA Assessment and Revenue Management) processes.
• Assist in ensuring ACI/eManifest timeliness and accuracy across highway and other transportation modes to help avoid AMPS penalties.
• Prepare and process all required shipping and customs documents accurately and in compliance with applicable regulations.
• Track shipments end-to-end, provide proactive status updates, and assist in resolving delays or exceptions under supervision.
• Support assigned account coordinators as a secondary point of contact for customers and carriers.
• Communicate shipment milestones and assist in resolving service issues promptly and professionally.
• Assist in monitoring transportation costs and support accuracy in freight invoicing.
• Develop working knowledge of cost-versus-service trade-offs in routing and mode selection.
• Maintain and develop proficiency in CargoWise or comparable freight/customs software.
• Pursue relevant training opportunities and actively participate in company networking and learning initiatives.
• Escalate and support adherence to TDG requirements where dangerous goods are handled, including documentation, marks, labels, and training awareness.

Skills

Attention to detail

Verbal and written communication

Organizational skills

Education

Post-secondary education in Logistics, Supply Chain Management, International Trade, Customs Brokerage, or related field

CIFFA/ CCS certification asset

Tools

CargoWise

Job description

Hemisphere Freight & Brokerage Services Inc. in Toronto is seeking a Junior Freight Coordinator to support day-to-day logistics operations, customs documentation, and shipment tracking.

This entry-level role is ideal for a detail-oriented candidate looking to grow in freight brokerage and international trade. You will work under senior coordinators, gain proficiency in CargoWise, and help ensure regulatory compliance with CBSA processes while delivering reliable carrier coordination and