Junior Claims Adjuster - Hybrid/Remote Growth Path

SCM Services d’assurances; Edmonton; Hybrid; CAD 38,000 - 52,000; Full time

Benefits offered by this job

Hybrid/Remote opportunities

RRSP with 2% match

Training and career development

Employee recognition programs

Employee referral bonuses

Vendor discount programs

Wellness initiatives

Job summary

ClaimsPro LP in Edmonton, Alberta, Canada, is hiring aJunior Adjuster to handle desktop claims with potential field opportunities. The role emphasizes timely follow-up, solid recommendations, and high customer service levels to insured and claimants.

Training and licensing pursuits are encouraged as part of growth within the ClaimsPro network. You will join a team of over 700 adjusters across Canada, work with the iAdjust platform, and benefit from hybrid/remote work possibilities along with

Qualifications

• High school completion; university/post-secondary in insurance preferred.
• Proficient with MS Office: Outlook, Word, Excel, OneDrive.
• At least 1 year of claims adjusting or related experience.
• Pursuing adjuster license or CIP designation encouraged.
• Strong analytical skills and ability to draw conclusions.
• Excellent communication, listening, interviewing and negotiation.
• Able to interpret complex documents and perform numerical analysis.
• Proactive, positive, and customer-focused with strong interpersonal skills.

Responsibilities

• Prompt contact and follow up with policy holders and claimants.
• Investigate causes and report findings with recommendations.
• Identify exposures, suggest reserves, and prepare action plans.
• Provide high level customer service throughout the claims process.
• Participate in after-hours customer service as needed.
• Perform duties in accordance with policies and procedures.

Skills

Customer service

Communication

Analytical skills

Conflict resolution

Negotiation

Education

High school diploma

Insurance-related post-secondary education

Pursuing CIP designation

Tools

Microsoft Office

Outlook

Word

Excel

OneDrive

Job description

ClaimsPro LP in Edmonton, Alberta, Canada, is hiring aJunior Adjuster to handle desktop claims with potential field opportunities. The role emphasizes timely follow-up, solid recommendations, and high customer service levels to insured and claimants.

Training and licensing pursuits are encouraged as part of growth within the ClaimsPro network. You will join a team of over 700 adjusters across Canada, work with the iAdjust platform, and benefit from hybrid/remote work possibilities along with