Property Adjuster - Calgary, Alberta, Canada

SCM Services d’assurances; Calgary; Hybrid; CAD 70,000 - 90,000; Full time

Benefits offered by this job

Pay-for-Performance Incentives

Hybrid/Remote Work Opportunities

RRSP with 2% Match

Training & Career Development

Employee Referral Bonuses

Vendor discounts

Job summary

ClaimsPro LP seeks an Intermediate Property Field Adjuster to support Calgary and Southern Alberta region in a hybrid work setting. The role focuses on handling property claims, following up with policyholders and clients, and negotiating settlements.

Qualified candidates have 3–5 years of property claims experience, with a preference for Alberta licensing or CIP designation, and strong communication and analytical skills to drive favorable outcomes.

Qualifications

• Completion of high school education; university degree or post-secondary education related to insurance preferred.
• Ongoing commitment to education; adjuster’s license or CIP designation pursued preferred.
• Proficient in Microsoft Office (Outlook, Word, Excel, OneDrive).
• At least 3–5 years’ experience handling property claims; Alberta licensing preferred.

Responsibilities

• Prompt contact and follow up with policyholders, clients, and claimants.
• Investigate causes and report to clients with solid recommendations.
• Scope and establish quantum of damages using supplied technology (e.g., Docusketch).
• Identify exposures and prepare coverage analysis reports; advise on reserves and investigations.
• Negotiate fair settlements and provide a high level of customer service throughout the claims process.
• Support after-hours customer service when required.

Skills

Communication skills

Negotiation

Analytical skills

Customer service

Interpersonal skills

Education

High school diploma

Insurance-related education

CIP designation preferred

Tools

Docusketch

Microsoft Office

Job description

Company:

ClaimsPro LP

Property Adjuster - Calgary, Alberta, Canada

We have an existing opportunity to add an Intermediate Property Field Adjuster to join our growing team! You will work in a Hybrid based environment supporting field requests within the Calgary (Southern Alberta Region).

The Claims Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. To succeed in this role, the ideal candidate must have at least 3 to 5 years’ experiencehandling Property claims.

Key Responsibilities

• Prompt contact and follow up with policy holders, clients, and claimants.
• Investigate the cause and report to clients with solid recommendations.
• Using supplied technology (e.g., Docusketch.), scope and establish quantum of damages.
• Identify exposures, complete focused coverage analysis reports. recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements.
• Throughout the claims process, you will provide elevated level of customer service to clients and the insured.
• You will participate and share ownership and responsibility for after-hours customer service requirements when required.
• Perform duties assigned to him/her in compliance with established work standards, policies, and procedures.

Qualifications and Experience:

• Completion of high school education; University degree or post-secondary education related to insurancewill be given preference.
• Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive).
• At least 3 to 5 years’ experience handling property claims
• Ongoing commitment to education and learning; adjuster’s license, or currently pursuing CIP designation. Preference to those who qualify for and/or currently hold full licensing in Alberta.
• Effective analytical skills, including identification of cause-and-effect dynamics.
• Able to draw valid conclusions and effectively communicate them.
• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
• Excellent communication skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience.
• Initiative-taking and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.
• Strong people skills allow you to effectively deal with conflict and demanding situations.

Why join ClaimsPro? We are proud of our people, and it shows:

• You will be part of a team of over seven hundred independent adjusters from nine other provinces, two territories.
• Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit.
• You will work on the industry-leading Claimspace software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers.
• You will be supported by experienced local claims support, centralized after-hours support, and dictation services.
• Your claims load is driven by senior executives and business development staff from coast to coast.
• You are compensated for your billable hours and other costs.
• Your workload is balanced to ensure you can maintain a high-quality level.

What We offer:

For salaried plus commission-based roles, we offer a competitive salary complemented by a performance-driven commission structure, designed to reward your success. This role provides additional earning potential, giving you the opportunity to maximize your income based on results. Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities.

In addition, you will enjoy:

• Compensation is commensurate with experience, qualifications, and internal equity.
• Pay-for-Performance Incentives
• Work-Life Balance & Hybrid/Remote Work Opportunities
• E-flex Benefits Program & Wellness Initiatives
• Registered Retirement Savings Plan (RRSP) with 2% Match
• Training, Career Development, and Employee Recognition Programs
• Reimbursement for Adjusting Licenses and Dues
• Employee Referral Bonuses
• Employee Perks (access to vendor discount programs)

We welcome and encourage applications from people with disabilities. Accommodation is available on request for candidates throughout the recruitment and assessment process.

Visit www.claimspro.ca to learn more.

#ClaimsPro