Junior Account Manager

Outreach Management; Markham; On-site; CAD 38,000 - 50,000; Full time

Job summary

Outreach Management is seeking an Entry Level Junior Account Manager to join their expanding marketing team. In this role, you will manage marketing campaigns, enhance customer experiences, and develop your career within a respected firm. Full training will be provided, making this a fantastic opportunity for those looking to grow in the marketing and account management fields.

Qualifications

• Top tier customer service/sales representative in a fast-paced environment.
• Bilingual is a plus!
• Self-motivated and can adhere to a structured training program.

Responsibilities

• Manage marketing campaigns and assist in promotional launches.
• Lead team in delivering ultimate customer experience and solving issues.
• Drive team performance by meeting and exceeding sales goals.

Skills

Customer Service

Sales

Communication

Problem Solving

Education

High school diploma / GED

Job description

We are seeking an Entry Level Junior Account Manager to join our marketing team! You will be vital in managing marketing campaigns for our clients, assisting in the development of promotional launches, as well as onboarding new acquisitions.

Outreach Management is one of the fastest and most successful marketing and advertising firms in the area and we are currently going through a nationwide expansion. We are hiring entry-level and experienced public relations, marketing, and sales representatives. Our firm provides exceptional customer service and continually develops new marketing campaigns for our high-profile clients that deal with mainly the entertainment and electronics industries.

Job Description:

You’ll belong to a supportive team in a fast-paced environment. You will create an energetic dynamic for our customers from the opening greeting to the final close. You will play an integral role as a representative for some of the most prestigious clients in telecommunications and technology.

• Combine your people and operational skills to create great customer and employee experiences.
• Be the go-to example of excellent customer service, professionalism, and courtesy.
• Lead your team in delivering the ultimate customer experience by solving customer issues and jumping in to help with transactions.
• Drive your team’s performance, including meeting and exceeding sales goals.
• Inspire your team with training and coaching.
• Identify skills gaps, then create and implement development plans.

Experience is Not Necessary - We Provide Full One on One Training

These Positions are Entry Level - We Wish to Develop Them into Career Opportunities

Requirements:

• Top tier customer service/sales representative who has worked in a fast-paced environment.
• Ability to effectively communicate with customers about complex situations.
• Bilingual is a plus!
• Effecting listening skills and the ability to problem-solve.
• Individuals who are comfortable selling as well as teaching, helping your team members out as needed.
• High school diploma / GED
• Self-motivated and self-directed, and can adhere to a tightly structured customer training program

Persons with Experience in the following areas should apply: Account Management, Agency Management, Brand Management, Campaign Management, Channel Management, Client Management, Consumer Relationship Management, Customer Relationship Management, Product Management, Relationship Management, Talent Management, Community Management, Business Management

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