IT Support Technician — Shift Work, On-site/Remote

Kinectrics Inc.; Kincardine; On-site; CAD 68,000 - 83,000; Full time

Benefits offered by this job

Purpose

Growth opportunities

Innovation

Diversity

Total compensation

Job summary

Kinectrics Inc. in Canada seeks an IT Support/Helpdesk specialist to provide day-to-day end user support on-site and remotely, handling hardware and software issues, Windows admin, and training users.

You will join a 40-hour week shift-based schedule and collaborate with a team to maintain performance and security while ensuring customer satisfaction. Prior 1–3 years experience and proficiency with Office 365 and SAP are preferred.

Qualifications

• High school diploma plus specialized courses in computer science or technology.
• 1–3 years of related experience or equivalent education.
• Experience installing, testing, troubleshooting, and maintaining software/hardware.

Responsibilities

• Provide day-to-day end user support on-site and remotely.
• Install, troubleshoot, and maintain software and hardware products.
• Perform basic Windows administration and user training.
• Respond to inquiries and ensure customer satisfaction.

Skills

Windows 10

Office 365

SAP

Helpdesk experience

Troubleshooting

Customer service

Education

High school diploma + tech courses

Tools

Microsoft Office Suite

Microsoft Windows

Job description

Kinectrics Inc. in Canada seeks an IT Support/Helpdesk specialist to provide day-to-day end user support on-site and remotely, handling hardware and software issues, Windows admin, and training users.

You will join a 40-hour week shift-based schedule and collaborate with a team to maintain performance and security while ensuring customer satisfaction. Prior 1–3 years experience and proficiency with Office 365 and SAP are preferred.