IT Specialist L3: Implementation & Cloud Systems Expert

MSP Corp; Kingston; On-site; CAD 26,174,000 - 37,195,000; Full time

Job summary

MSP Corp is hiring an IT Specialist L3 (Implementation Specialist) to provide remote and on-site client support, manage hardware, software, and network systems, and ensure system availability. The role demands a proven MSP administrator with project delivery experience in a fast-paced setting.

The position is based in Kingston, offers a 40-hour week, Monday–Friday, on-site work, and a 3-month contract duration. Ideal candidates have 4–7 years IT support experience and strong Azure/M365 expertise.

Qualifications

• Minimum of 4–7 years of relevant IT support experience.
• DEC in Computer Science, Information Technology, or related discipline, or equivalent
• Proficiency with Microsoft Office applications (Word, Excel, Outlook, Teams)
• Solid understanding of computer hardware and peripherals
• Strong problem-solving and troubleshooting abilities
• Excellent communication and interpersonal skills
• Ability to work independently and in a team
• Bilingual French and English (written and spoken)

Responsibilities

• Create and maintain documentation for system configurations, administration, and project implementations.
• Participate in system upgrades, migrations and patch management.
• Proficiency with virtualization technologies (VMware and/or Hyper-V).
• Experience with network administration (TCP/IP, DNS, DHCP, VPN).
• Knowledge of network infrastructure (switches, routers, firewalls).
• Work with Azure and M365 for projects (Autopilot, Intune, migrations, Windows 365/AVD).
• Certifications in relevant technologies are a plus.
• Collaborate with internal teams and project managers to meet project requirements and deliver quality customer experience.
• Stay up to date with emerging technologies and industry best practices.

Skills

Bilingual (French/English)

Communication skills

Troubleshooting

Independent / collaborative

Hardware literacy

Microsoft Office proficiency

Education

DEC in Computer Science or Information Technology

Tools

VMware

Hyper-V

Azure

Microsoft 365

Intune (MDM)

Job description

MSP Corp is hiring an IT Specialist L3 (Implementation Specialist) to provide remote and on-site client support, manage hardware, software, and network systems, and ensure system availability. The role demands a proven MSP administrator with project delivery experience in a fast-paced setting.

The position is based in Kingston, offers a 40-hour week, Monday–Friday, on-site work, and a 3-month contract duration. Ideal candidates have 4–7 years IT support experience and strong Azure/M365 expertise.