IT Project Manager Call Centre Migration (5+ years of experience) to oversee a Call Centre Migration project using project management 59001

S.I. Systems Ltd.; Toronto; Hybrid; CAD 100,000 - 130,000; Full time

Job summary

IT Project Manager III in Toronto is sought to oversee a Call Centre Migration project for a banking client. The role combines cross-team collaboration to deliver critical milestones on a one-year contract with hybrid work — two onsite days weekly in Toronto, with flexibility to rise to four.

Responsibilities include steering the migration, aligning siloed teams, and delivering executive-ready updates. Strong banking domain knowledge and a track record in Call Centre tech are required.

Qualifications

• 5+ years of project management experience.
• Banking experience within the client organization.
• Call Centre Technology/Migration experience.
• Executive-facing technical communication and executive reporting experience.

Responsibilities

• Oversee the Call Centre Migration project.
• Bring multiple previously siloed teams together to work on the project.
• Enable teams to work together on project deliverables.

Skills

Project management

Executive communication

Executive reporting

Banking domain knowledge

Call centre technology

Job description

IT Project Manager Call Centre Migration (5+ years of experience) to oversee a Call Centre Migration project using project management 59001

Our banking client is seeking a IT Project Manager III (5+ years of experience) to oversee a Call Centre Migration project using project management

Lead a high-priority Call Centre Migration project for a banking organization. The role brings previously siloed teams together to deliver project deliverables. This one-year contract currently requires two onsite days per week in Toronto, with flexibility to increase to four.

Contract, Toronto, Hybrid, -Currently 2 days but this could change. Need to be flexible to work more days. Must be comfortable up to 4 days per week

310-320 Front Street West

12 months

Must Haves

• 5+ years of Project Management experience.
• Banking experience within the client organization.
• Call Centre Technology/Migration experience.
• Executive-facing technical communication, including communicating technical problems to executives.
• Executive Reporting experience.

Nice to Have

• PMP certification.

Responsibilities

• Oversee the Call Centre Migration project.
• Bring multiple previously siloed teams together to work on the project.
• Enable teams to work together on project deliverables.

Our banking client is seeking a IT Project Manager III (5+ years of experience) to oversee a Call Centre Migration project using project management

Lead a high-priority Call Centre Migration project for a banking organization. The role brings previously siloed teams together to deliver project deliverables. This one-year contract currently requires two onsite days per week in Toronto, with flexibility to increase to four.

Contract, Toronto, Hybrid, -Currently 2 days but this could change. Need to be flexible to work more days. Must be comfortable up to 4 days per week

310-320 Front Street West

12 months

Must Haves

• 5+ years of Project Management experience.
• Banking experience within the client organization.
• Call Centre Technology/Migration experience.
• Executive-facing technical communication, including communicating technical problems to executives.
• Executive Reporting experience.

Nice to Have

• PMP certification.
• Agile experience.

Responsibilities

• Oversee the Call Centre Migration project.
• Bring multiple previously siloed teams together to work on the project.
• Enable teams to work together on project deliverables.

Disclaimer: AI may be used in evaluating candidates. This posting is for an existing vacancy.