IT Network Technician - Telecoms

Placements24; Kimberley; On-site; CAD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive salary increases

Medical aid and retirement fund

Paid training and industry certs

Supportive team environment in Kimberl

Job summary

Placements24 is seeking a proactive IT Network Technician to support telecommunications infrastructure in Kimberley. The role involves installing, configuring, maintaining, and troubleshooting network hardware and software to ensure reliable operations for end-users.

The ideal candidate has at least 2 years' hands-on IT network experience, understanding of TCP/IP, DHCP, DNS, and basic routing, and strong customer service skills.

Qualifications

• Minimum 2 years of hands-on IT network support experience.
• Knowledge of TCP/IP, DHCP, DNS and basic routing.
• Experience with major network hardware vendors is an asset.
• Strong problem-solving and customer-service oriented approach.

Responsibilities

• Install, configure, and maintain network hardware (routers, switches, access points).
• Troubleshoot and resolve network connectivity issues for wired and wireless users.
• Perform routine network maintenance and security patching.
• Monitor network performance and identify potential issues before impact.
• Assist in implementing network projects and upgrades under senior guidance.
• Provide support and guidance to end-users on network-related queries.

Skills

Customer service

Communication skills

Problem-solving

Education

IT networking certification

Tools

Routers & Switches

DHCP/DNS basics

Job description

About the Role

Our client is seeking a proactive and detail-oriented IT Network Technician to support their telecommunications infrastructure in Kimberley . This role is responsible for the installation, configuration, maintenance, and troubleshooting of network hardware and software. You will play a vital role in ensuring the smooth operation of the company's network, providing essential support to end-users and contributing to the overall IT infrastructure. The ideal candidate is eager to learn, possesses strong technical aptitude, and is committed to delivering reliable network services.

Key Responsibilities

• Install, configure, and maintain network hardware, including routers, switches, access points, and cabling.
• Troubleshoot and resolve network connectivity issues for both wired and wireless users.
• Perform routine network maintenance, including software updates and security patching.
• Monitor network performance and identify potential issues before they impact users.
• Assist in the implementation of new network projects and upgrades under senior guidance.
• Provide technical support and guidance to end-users regarding network-related queries.

Requirements

• Relevant technical qualification or certification in IT, Networking, or Telecommunications.
• Minimum of 2 years of hands‑on experience in IT network support or a similar role.
• Solid understanding of networking concepts, including TCP/IP, DHCP, DNS, and basic routing.
• Experience with network hardware from major vendors is advantageous.
• Ability to diagnose and resolve technical problems efficiently.
• Good communication skills and a customer-service oriented approach for clients in Kimberley .

Benefits

• Competitive starting salary with opportunities for salary increases based on performance.
• Comprehensive medical aid and retirement fund benefits.
• Paid training programs and support for industry certifications.
• A supportive team environment within a growing company in Kimberley .
• Opportunities to gain exposure to a wide range of networking technologies.