Mobile Workshop Technician (Field Service)

Placements24; Kimberley; Hybrid; CAD 21,000 - 33,000; Full time

Benefits offered by this job

Fully equipped mobile service vehicle

Ongoing technical training and support

Travel expense reimbursement

Job summary

Placements24, a leading recruitment partner, is seeking a Mobile Workshop Technician for a prominent heavy industrial machinery manufacturer. Based from Kimberley and operating remotely across multiple sites, you will diagnose, repair, and maintain complex equipment in client locations and manage your mobile workshop end-to-end.

You will travel extensively, interpret manuals and schematics, and deliver high-quality service while adhering to safety standards.

Qualifications

• Proven experience as a field service technician, mobile mechanic, or heavy equipment technician is required.
• Strong mechanical, electrical, and hydraulic diagnostic and repair skills.
• Ability to interpret technical manuals, schematics, and diagnostic software.
• Excellent problem-solving abilities and a methodical approach to repairs.
• Strong customer service and communication skills.
• Ability to work independently with minimal supervision.
• Must be proficient in using diagnostic tools and equipment.

Responsibilities

• Travel to customer sites to perform on-site diagnosis, repair, and maintenance of heavy industrial machinery.
• Troubleshoot mechanical, electrical, and hydraulic systems to identify faults.
• Perform routine maintenance, scheduled servicing, and emergency repairs.
• Ensure all repairs are carried out efficiently and to the manufacturer's specifications.
• Manage inventory of parts and tools within the mobile workshop.
• Maintain accurate service reports, documenting all work performed, parts used, and time spent.
• Provide technical guidance and support to customers on equipment operation and maintenance.
• Adhere to all safety regulations and company procedures while on client sites.
• Communicate effectively with the service department regarding job status, parts needed, and client feedback.

Skills

Field service expertise

Heavy equipment knowledge

Mechanical diagnostics

Electrical diagnostics

Hydraulic diagnostics

Troubleshooting

Customer communication

Independent work

Diagnostic tools proficiency

Education

Trade qualification (Mechanical)

Tools

Diagnostic tools

Diagnostic software

Hand tools

Job description

About the Role

Our client, a prominent manufacturer of heavy industrial machinery, is seeking an experienced Mobile Workshop Technician to provide essential field service and support to its customer base. Operating remotely across various locations but based from Kimberley, Northern Cape, this role involves diagnosing, repairing, and maintaining complex machinery at client sites. The ideal candidate will be a skilled mechanic with extensive experience in troubleshooting and fixing heavy-duty equipment, possessing strong diagnostic abilities and excellent customer interaction skills. You will be equipped with a specialized service vehicle and required to manage your schedule efficiently to ensure minimal downtime for our clients. This is a demanding but highly autonomous role for a self-starter passionate about providing top-tier technical support in the field.

Key Responsibilities

• Travel to customer sites to perform on-site diagnosis, repair, and maintenance of heavy industrial machinery.
• Troubleshoot mechanical, electrical, and hydraulic systems to identify faults.
• Perform routine maintenance, scheduled servicing, and emergency repairs.
• Ensure all repairs are carried out efficiently and to the manufacturer's specifications.
• Manage inventory of parts and tools within the mobile workshop.
• Maintain accurate service reports, documenting all work performed, parts used, and time spent.
• Provide technical guidance and support to customers on equipment operation and maintenance.
• Adhere to all safety regulations and company procedures while on client sites.
• Communicate effectively with the service department regarding job status, parts needed, and client feedback.
• Ensure the service vehicle is kept clean, organized, and fully equipped.

Requirements

• Proven experience as a field service technician, mobile mechanic, or heavy equipment technician.
• Strong mechanical, electrical, and hydraulic diagnostic and repair skills.
• Ability to interpret technical manuals, schematics, and diagnostic software.
• Excellent problem-solving abilities and a methodical approach to repairs.
• Strong customer service and communication skills.
• Ability to work independently with minimal supervision.
• Valid driver's license (Code 10 or 14 preferred) and a clean driving record.
• Willingness to travel extensively within the Northern Cape and surrounding regions.
• Relevant trade qualification (e.g., Mechanical Fitter, Diesel Mechanic) is highly advantageous.
• Must be proficient in using diagnostic tools and equipment.

Benefits

• Competitive contractor rate, commensurate with experience and remote work flexibility.
• Company-provided fully equipped mobile service vehicle.
• Opportunity to work with leading-edge industrial machinery.
• Autonomy and independence in managing daily tasks and travel.
• Potential for long-term contracts and repeat business.
• Access to ongoing technical training and manufacturer support.
• Work in a challenging and rewarding field service environment.
• Reimbursement for approved travel expenses and accommodation when required.