IT Deployment & Support Specialist

Ups Job; Burlington; On-site; CAD 26,000 - 37,000; Full time

Job summary

UPS is seeking a deployment and support professional in Burlington, Ontario to install, deploy, and upgrade UPS approved software, hardware, and infrastructure. The role requires travel to various sites and collaboration with internal teams to ensure standard IT practices and high-level customer service.

Responsibilities include performing integrations and installations, managing service requests, and providing technical guidance.

Qualifications

• Bachelor’s Degree or equivalent and relevant certifications are preferred.
• Strong communication skills for customer interaction and teamwork.
• Willingness to travel to other sites within the work area and to the U.S. may be required.

Responsibilities

• External customer support: Performs Integrations and Installations
• Assists with Facility Technology Management
• Fulfils Service Requests
• Interfaces with Customers, Teams, and Associates
• Conducts Technical Disaster Recovery Procedures
• Addresses Customer Requests

Skills

Strong communication skills

Willingness to travel

Education

Bachelor’s Degree

Tools

A+

Microsoft Certified Solutions Associate

CCENT Cisco Network Certification

Job description

UPS is seeking a deployment and support professional in Burlington, Ontario to install, deploy, and upgrade UPS approved software, hardware, and infrastructure. The role requires travel to various sites and collaboration with internal teams to ensure standard IT practices and high-level customer service.

Responsibilities include performing integrations and installations, managing service requests, and providing technical guidance.