Account Executive

UPS; Toronto; Hybrid; CAD 63,000 - 66,000; Full time

Benefits offered by this job

Health coverage

Dental coverage

Vision coverage

Pension plan

Vacation time

PTO

Stock purchase

Mileage reimbursement

Mentor program

Employee discounts

Global career growth

Internal promotion

Job summary

UPS in Canada is seeking an Account Executive within the Business Development team to grow and manage a defined territory. You will prospect, acquire new business, and retain existing accounts by delivering tailored logistics solutions and negotiating agreements that drive revenue and customer success.

The role requires at least 2 years of B2B sales experience, strong communication skills, and the ability to travel within the territory.

Qualifications

• 2+ years of B2B sales experience required.
• Experience in logistics or transportation preferred.
• Bachelor's degree or international equivalent preferred.
• Excellent verbal and written communication skills.
• Willing to travel within the territory and own a vehicle.

Responsibilities

• Prospect, qualify, and develop new business opportunities to meet sales targets.
• Build and maintain client relationships as a strategic logistics partner.
• Conduct in-person meetings and presentations.
• Manage and expand book of business through retention, cross-sell, upsell.
• Negotiate logistics solutions aligned with customer objectives.
• Maintain CRM records of interactions and outcomes.
• Collaborate with internal partners for onboarding and service delivery.

Skills

B2B sales

Communication

Negotiation

Travel required

Education

Bachelor's degree or international equivalent

Tools

CRM software

Microsoft Office

Job description

About the Business Development Department

At UPS, our Business Development team is the driving force behind our growth. We partner with businesses of all sizes to deliver innovative logistics solutions, helping them succeed in an ever-changing global market. Our Account Executive acts as a consultative partner - building strong client relationships, builds tailored UPS solutions and negotiates agreements to drive both revenue growth and customer success.

Job Summary

This mid-level business development position develops and manages a portfolio of B2B and B2C customers within a defined territory. This role focuses on prospecting and acquiring new business, while also retaining and expanding relationships with existing clients. Acting as a consultative partner, the Account Executive assesses customer needs, builds tailored solutions, and negotiates agreements to drive both UPS revenue growth and customer success.

Job Type: Full-Time / Permanent

Workdays: Monday to Friday

Work Hours: 8:30 AM to 5:00 PM (Ability to work flexible hours - longer hours when required)

Work Location: Flexible (On-site in Caledon center one day/week - 12424 Dixie Rd., Caledon, ON L7C 2L6: On road the remainder of the week)

Compensation Range: $63,012 - $65,940 annually + SIP (Sales Incentive Program/Commissions)

Key Responsibilities and Duties

• Proactively prospect, qualify, and develop new business opportunities to achieve monthly and annual sales targets.
• Build and maintain strong client relationships by understanding customer needs and positioning UPS as a strategic logistics partner.
• Conduct in-person client meetings and presentations to deliver tailored solutions.
• Manage and expand an assigned book of business through retention, cross-sell, and upsell strategies.
• Negotiate and prepare comprehensive logistics solutions that align with customer objectives.
• Stay informed on competitor offerings and market trends to effectively position UPS's value.
• Maintain accurate records of all customer interactions, opportunities, and outcomes in CRM systems.
• Collaborate with internal partners to ensure seamless customer onboarding and service delivery.

Compensation and Benefits

UPS offers a base salary plus participation in our Sales Incentive Program (SIP) to recognize and reward strong performance. Additional benefits include:

• Comprehensive health, dental, and vision coverage
• Group insurance and pension/retirement savings plans
• Paid vacation and personal time off
• Employee stock purchase plan
• Sales-specific perks such as mileage reimbursement
• Team support environment with assigned coach and mentor.
• Employee discounts on UPS services and partner brands
• Global career opportunities with a company that prioritizes growth and innovation
• A strong culture of promotion from within will support future personal and professional development.

Requirements

• Plus 2 years of B2B sales experience - Required
• Experience in logistics, transportation, or a related industry - Preferred
• Intermediate computer skills: Word, Excel, and Outlook (Microsoft Office)
• Excellent verbal and written communication skills
• Ability to work independently
• Meets local age and operations requirements to operate a vehicle
• Willing to travel on the own territory | Class G License
• Availability to work flexible hours and provides own vehicle for business
• Bachelor's degree or international equivalent - Preferred

Why Join UPS?

At UPS, you'll be part of a global leader known for its innovation, reliability, and commitment to excellence. We provide a collaborative environment where your skills are valued, your voice is heard, and your career can thrive. With clear growth opportunities your development never stops. With our people-first culture, you'll be supported every step of the way. At UPS, we're not just moving packages- we're delivering what matters.