Inventory Control Claims Coordinator (Full Time)

Sobeys; Vaughan; On-site; CAD 42,000 - 64,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

ESOP

Retirement plan

Discount program

Virtual healthcare

Employee assistance

Job summary

Sobeys Inc. is seeking an Inventory Control professional for our Vaughan distribution centre. You will support inventory accuracy, resolutions of claims, and data-driven improvements in a fast-paced warehousing environment.

Collaborate with cross-functional teams including customer service, transportation, operations, and finance to ensure precise inventory accounting and timely issue resolution. You will use WMS tools, monitor vendor relationships, and contribute to continuous process

Qualifications

• College diploma or 4+ years of Inventory Control experience.
• Strong teamwork and collaboration with cross-functional teams.
• Ability to influence and adapt quickly to changes.
• Dynamic and fast-paced environment requiring rigor and reliability.
• Time management and prioritization under pressure.
• Accurate data entry and attention to detail.

Responsibilities

• Populate and analyze KPIs for the department.
• Analyze merchant credit requests in monetary terms, quantity and frequency.
• Perform daily floor tours to spot anomalies and resolve issues.
• Handle claims and vendor refunds coordination.
• Monitor issues like non-compliant or expired products and aged claims.
• Communicate with merchants, carriers and other centers for issues.
• Utilize WMS for data entry and credit approvals.
• Assist with inventory adjustments and warehouse reconciliation.
• Support continuous improvement initiatives in operations.

Skills

Teamwork

Leadership

Adaptability

Time management

Responsibility

Calm under pressure

Education

College diploma or 4+ years Inventory Control

Tools

WMS

Job description

Be the Driving Force Behind Canada's Grocery Supply!
Embark on a rewarding career with Sobeys Inc., celebrated among Canada's Top 100 employers, where your talents contribute to our commitment to excellence and community impact.
Join our innovative, fast-paced distribution centres and help deliver essential products to over 1,600 stores. With flexible schedules and a strong commitment to health and safety, you'll play a vital role in keeping Canadians stocked with what they need most.

Ready to start fresh?

Play a key role in maintaining inventory accuracy, resolving claims, and supporting operational excellence within a fast-paced distribution centre. Collaborate with cross-functional teams to analyze data, solve problems, and drive continuous improvement.

The shift is Monday - Friday 9am-5pm

Here’s Where You’ll Have An Impact

• Populate the different KPIs of the department
• Analyze merchant credit requests in monetary terms, quantity and frequency
• Perform daily floor tours to note anomalies and resolve them
• Relating to claims and vendor refunds
• Monitor recurring issues, including non-compliant, expired products or products that could contain mixtures, and addressing aged claims and inquiries
• Follow up on customers and vendor claim resulting from the quality of order assembly
• Various manipulations on WMS, including credit approval and data entry
• Initiate research, surveys and analyzes according to the various issues and ensure accurate accounting of inventory adjustments, including lost pallets
• Communicate with merchants, various carriers and other distribution centers in the province for any issues raised
• Decision making regarding the approval of customer and vendor claim requests and communicating the results to them
• Work closely and communicate with various internal business partners, including customer service, transportation, operations, purchasing, finance and inventory management
• Plan, carry out and coordinate all necessary operations surrounding supplier returns or re-ships
• Make agreements with suppliers and business partners for various repairs, types of merchandise disposal, etc.
• Suggest and participate in the continuous improvement of processes within operations
• Extract data from systems at the request of managers. Optimize productivity, exercise an active presence in the warehouse and stimulate involvement unionized employees from different departments (reception, assembly, loading)
• Ensure compliance with health and safety standards and intervene in the event of a food safety issue
• Participate in Audits when necessary
• Place great importance on communication as well as customer satisfaction (internal and external)
• Ensure the accuracy of data in the systems (balancing purchase orders, triggers, configure products, etc.)

What You Bring To The Table

• College diploma or 4+ years of experience in Inventory Control
• You have strong skills for teamwork and encourage mutual assistance and consultation with the people around you
• You lead groups in a mobilizing manner, have the ability to influence positively and adapt quickly to changes
• You are dynamic and have a high learning pace
• You have a keen sense of responsibility and demonstrate rigor
• You manage your time and priorities effectively and have the ability to remain calm in stressful situations.

Learn More About Our Story And Culture

Who We Are | Why Work With Us

Total Rewards

We offer a Total Rewards package designed to support teammates at work and in life. Depending on role and eligibility, teammates may receive health and dental benefits, retirement and savings programs including an Employee Share Ownership Plan, a 10% in-store discount at participating banners, virtual healthcare and an Employee and Family Assistance Program, learning and development opportunities, parental leave top-up, and paid vacation.
Sobeys is committed to providing a compensation structure that is flexible, equitable and competitive in the market to enable performance and growth. Individual compensation is determined based on qualifications, experience, and internal equity within the range provided.

Additional Information

External websites may share our organization's job postings which includes compensation information based on similar roles and market benchmarks. These figures are provided for general comparison purposes only and are not issued or verified by our organization.
We may use Artificial Intelligence (AI) tools to support efficiencies in the candidate screening, assessment, and recruitment processes. These AI tools do not make hiring decisions on behalf of the Company. Hiring decisions are made by our Hiring Teams.
Sobeys is committed to creating accessible and inclusive hiring processes. We will work with applicants requesting accommodation at any stage of the recruitment process.
Please note: Successful candidates will be required to provide documentation to prove their legal ability to work in the position during the onboarding process. Documentation will be assessed by the employer prior to commencement of work.