Intervenant (Sur Appel)

TSA The Salvation Army TSA; Montreal; On-site; CAD 26,000 - 37,000; Full time

Benefits offered by this job

Health and dental benefits

Paid vacation and sick time

RRSPs

Flexible work arrangements

Job summary

The Salvation Army in Montreal seeks a dedicated staff member to support residents, ensure policy compliance, and assist with the Centre Booth and Army operations. You will help supervise residents, support intervention plans, and maintain safety and administrative tasks within the program.

Qualifications include a college diploma in social work or related field, experience in mental health/addiction is desirable, and strong communication skills.

Qualifications

• Diploma or degree in social work or related field, or relevant experience in community settings, mental health, and/or addiction.
• Experience in addiction/mental health is desirable.
• Strong oral and written communication skills.
• Ability to manage a crisis.
• Basic knowledge of Word and Excel.
• Willingness to undergo suitability/security checks as required.

Responsibilities

• Engage, support and supervise residents in intervention plan activities.
• Accompany clients in therapeutic activities and provide needed supervision.
• Participate in planning and supporting rehab programs for clients within therapeutic activities.
• Ensure resident well‑being and peaceful cohabitation.
• Answer phones, provide information and refer people to appropriate resources.
• Ensure building safety by restricting access to designated areas and times.
• Call authorities in emergencies and assist beneficiaries as needed.
• Follow up on room occupancy (bed lists, new arrivals).
• Prepare daily incident reports and other required documentation.
• Be available at all times to respond to assistance requests and support staff during emergencies.
• Replace desk clerk during breaks on the ground floor.
• Perform any other requested tasks.

Skills

College diploma in social work or BA

Mental health / addiction experience

Verbal and written communication

Crisis management

Basic Word and Excel skills

Willingness to undergo security checks

Education

College diploma in social work or related field; BA in related area

Experience in addiction/mental health desirable

Tools

Word

Excel

Job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

Objectifs : Veiller à ce que les résidents respectent les mesures liées au programmes. Supporter la mission du Centre Booth et de l’Armée du Salut et veiller à ce que les politiques et les procédures du Centre Booth et de l’Armée du Salut soient respectés aux départements.

Compétences

• Diplôme d’études collégiales en travail social ou baccalauréat dans un domaine connexe (p. ex., travail social ou psychologie), ou expérience pertinente en intervention dans des milieux communautaires, santé mentale et/ou toxicomanie.
• Expérience de travail en toxicomanie/santé mentale souhaitable
• Aptitude pour les communications orales et écrites
• Capacité à gérer une crise
• Connaissance de base des logiciels « Word » et « Excel.
• Capacité et volonté de se soumettre avec succès aux vérifications et contrôles de sécurité applicables, jugés satisfaisants par l"armee de salut, à sa seule discrétion.

Supérieur hiérarchique

Directeur des programmes

Responsabilités relatives au service

• Impliquer, appuyer et encadrer les hommes dans les démarches ou activités proposés au plan d’intervention
• Accompagner les clients dans leurs activités thérapeutiques et leur offrir l’encadrement dont ils ont besoin au sein du programme.
• Participer à la planification et au soutien des programmes de réadaptation à l’intention des clients dans le cadre des activités thérapeutiques
• Voit au bien-être et à la cohabitation pacifique des résidents
• Répondre au téléphone, fournir des renseignements et orienter les gens vers les ressources appropriées.
• Veiller à la sécurité de l’édifice en limitant l’accès aux aires désignées et aux heures désignées.
• Faire appel aux autorités appropriées en cas d’urgence, et aider les bénéficiaires dans ces situations.
• Effectuer un suivi relatif à l’occupation des chambres (bed list, nouveaux arrivants)
• Rédiger des rapports, des comptes rendus d’incidents et un rapport quotidien, selon les besoins.
• Être disposer et disponible en tout temps à répondre aux demandes d’assistance et seconder lors de situation d’urgence les préposés à l’accueil.
• Remplacer le préposé au bureau de réception du rez-de-chaussée pendant ses pauses.
• Effectuer toute autre tâche demandée.

Compensation

The target hiring range for this position is $22.82 to $22.82 with a maximum of $22.82. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role. The Salvation Army will provide reasonable accommodation upon request. Please email [e-mail] if you have a need for any accommodation and we will be pleased to discuss this with you.

Our employees are motivated by the fulfillment and meaning they experience as they serve people in need across Canada and Bermuda. Whether at the front-lines or in a support role, as part of our team you’ll work alongside a diverse and skilled group of purpose-driven professionals, empowered to provide exceptional service. We deeply value the relationships we build in the workplace, as well as the opportunities given to us such as the potential to experience flexibility at work, receive health and dental benefits, paid vacation and sick time, RRSP’s, as well as to expand our skills and advance our careers as together we build a culture of continuous learning and growth.

If you're looking for a career that allows you to find meaning, make an impact, and one that challenges you to grow and become the best version of yourself, join our dynamic team. There is a place for everyone to belong at The Salvation Army.