Intermediate Account Manager

Socket.dev; Ottawa; Hybrid; CAD 120,000 - 150,000; Full time

Benefits offered by this job

Bonus opportunities

Professional development

Competitive compensation

Job summary

Levio in Ottawa is seeking an Intermediate Account Manager to grow our Government of Canada presence. You will partner with delivery, leadership, and proposal teams to identify opportunities, strengthen client relationships, and ensure successful outcomes in the National Capital Region.

Ideal candidates have 5–7 years in account management, experience with government procurement, and proven proposal development skills, with English and French considered an asset.

Qualifications

• 5–7 years in account management or client relationship roles.
• Experience with Government of Canada departments or public sector clients.
• Experience leading teams or coordinating stakeholders.
• Experience contributing to proposals, bids, or capture activities.
• Strong understanding of government procurement processes.
• Excellent written and verbal communication.
• English and French considered an asset.

Responsibilities

• Build and maintain relationships with Government of Canada stakeholders and client representatives.
• Act as trusted advisor by understanding client priorities and objectives.
• Identify opportunities to expand accounts and support growth.
• Collaborate with delivery teams to ensure project success and client satisfaction.
• Participate in proposals, bids, and client presentations.
• Coordinate with internal teams to align client requirements with delivery capabilities.
• Represent Levio in client meetings and industry events in the National Capital Region.
• Monitor client satisfaction and address concerns or risks.
• Support contract discussions, renewals, and negotiations with leadership.

Skills

Account management

Government of Canada experience

Relationship building

Interpersonal skills

Proposal development

English and French asset

Education

Post-secondary education in Business Administration or related field

Job description

Are you looking to thrive in a stimulating work environment? Join the leader in digital transformation and boost your career at Levio. We offer you a unique opportunity to develop your expertise within a high-caliber team. The variety of challenges presented by our clients will give you the opportunity to excel and keep your expertise at its peak. Experience the daily life of our clients and be a significant player in the most ambitious projects in technology and software solutions.

JOB DESCRIPTION :

We are seeking an Intermediate Account Manager to support and grow Levio's presence within the Government of Canada. This role is ideal for a driven, relationship-focused professional who thrives in a client-facing environment and is passionate about helping public sector organizations achieve their objectives through innovative technology and consulting solutions.

As an Intermediate Account Manager, you will serve as a trusted partner to federal government clients, working closely with delivery teams, leadership, and proposal teams to identify opportunities, strengthen client relationships, and ensure successful outcomes. The successful candidate will combine strong business acumen with exceptional interpersonal, presentation, and communication skills to support Levio's continued growth in the National Capital Region. Candidates should possess experience working with Government of Canada clients, account management responsibilities, team leadership experience, and proposal development activities.

RESPONSIBILITIES :

• Build and maintain strong, long-term relationships with Government of Canada stakeholders and client representatives.
• Act as a trusted advisor by understanding client priorities, challenges, and business objectives.
• Identify and pursue opportunities to expand existing accounts and support business growth initiatives.
• Collaborate with technical, consulting, and delivery teams to ensure successful project execution and client satisfaction.
• Participate in the preparation, coordination, and review of proposals, bids, and client presentations.
• Support account planning activities, including identifying new opportunities, monitoring contract activity, and developing engagement strategies.
• Coordinate with internal teams to align client requirements with available resources and delivery capabilities.
• Represent Levio in client meetings, industry events, and networking opportunities within the National Capital Region.
• Monitor client satisfaction and proactively address concerns, risks, or escalation items.
• Contribute to account growth by identifying emerging client needs and recommending appropriate solutions.
• Prepare and deliver professional presentations, reports, and executive briefings for clients and internal stakeholders.
• Maintain a strong understanding of Government of Canada procurement processes, contracting vehicles, and public sector priorities.
• Support contract discussions, renewals, and negotiations in collaboration with leadership.
• Foster collaboration across business development, recruitment, consulting, and project delivery teams to achieve client success.

QUALIFICATIONS AND EXPERIENCE :

• Post‑secondary education in Business Administration, Commerce, Public Administration, Management, Communications, or a related field.
• Five (5) to seven (7) years of experience in account management, client relationship management, business development, or a related client‑facing role.
• Demonstrated experience working with Government of Canada departments, agencies, or public sector organizations.
• Experience leading teams, coordinating stakeholders, or supporting project delivery activities.
• Experience contributing to proposal development, bid preparation, or capture activities.
• Strong understanding of Government of Canada procurement and contracting processes.
• Excellent interpersonal skills with a proven ability to build credibility and trust with clients and colleagues.
• Strong written communication skills, including proposal writing, business correspondence, and executive reporting.
• Exceptional verbal communication and presentation skills.
• Ability to manage multiple priorities and work effectively in a collaborative, fast‑paced environment.
• Demonstrated problem‑solving skills and a proactive, results‑oriented mindset.
• Spoken and written English required.
• Bilingualism (English and French) is considered a strong asset.
• Previous experience in management consulting, information technology services, digital transformation, or professional services is considered an asset.
• Government of Canada security clearance, or eligibility to obtain one, is considered an asset.

WHY JOIN LEVIO?

• Work for a recognized leader in digital transformation and business consulting.
• Collaborate with talented professionals on impactful Government of Canada initiatives.
• Access ongoing professional development and career growth opportunities.
• Benefit from a competitive compensation package, including bonus opportunities.
• Participate in a collaborative, innovative, and people‑focused culture.
• Contribute to meaningful projects that help shape public sector transformation across Canada.

Levio subscribes to the principle of employment equity and applies an equal access employment program for women, Indigenous peoples, visible minorities, ethnic minorities, and persons with disabilities.

Levio values diversity and inclusion and aims to create a healthy, accessible, and rewarding work environment that highlights the unique contribution of our employees to the success of our company. As an employer committed to respecting employment equity, we encourage applications from diverse candidates. Accommodations are available upon request for candidates participating in all aspects of the selection process. No AI is being used to evaluate applications for this role.

Position status: Permanent, full-time. Hybrid work environment. Salary range: $120,000 - $150,000 + bonus. Candidates must be able to attend in-person meetings within the National Capital Region (Ottawa/Gatineau) as required. This job posting is for a vacant, existing role.