Interdisciplinary Engineering Programs Assistant (Part-Time)

University of Toronto; Toronto; On-site; CAD 53,000 - 68,000; Part time

Job summary

University of Toronto seeks a Program Assistant (80% FTE) to support the Minor and Certificate programs within the Faculty of Applied Science & Engineering. This front-line role helps students access information, coordinates program activities, and maintains records in ACORN and Degree Explorer.

Reporting to the Associate Director, you will liaise with students and faculty, ensure accuracy in policy guidance, and assist with data reporting.

Qualifications

• Two years of recent experience providing administrative support and front-line student services in a university setting.
• Experience giving tailored academic program and policy information to prospective and current post-secondary students.
• Knowledge of STEM disciplines.
• Experience working with faculty and students in a detail-oriented client services role.
• Proficiency with Microsoft Office Suite.
• Advanced knowledge of Quercus or similar student portal.
• Proficient with ROSI and Degree Explorer or similar SIS.
• Strong organizational, communication and interpersonal skills; able to explain complex processes to varied audiences.
• Commitment to equity, diversity, inclusion and an inclusive work environment.
• Ability to work independently and collaboratively, manage priorities and meet deadlines.

Responsibilities

• Provide information to students on minor and certificate program requirements.
• Act as the first point of contact for enquiries about our programs.
• Respond to enquiries within scope and redirect as needed.
• Disseminate program information to current and prospective students.
• Coordinate program activities with students and faculty.
• Update and maintain records on ACORN and Degree Explorer.
• Serve as a resource by providing non-supervisory guidance.
• Assist with data collection and reporting requirements.

Skills

Administrative support

Student services

Microsoft Office

Quercus

ROSI

Degree Explorer

Organizational skills

Communication

Education

Advanced College Diploma

University degree

Tools

Quercus

ROSI

Degree Explorer

Job description

University of Toronto seeks a Program Assistant (80% FTE) to support the Minor and Certificate programs within the Faculty of Applied Science & Engineering. This front-line role helps students access information, coordinates program activities, and maintains records in ACORN and Degree Explorer.

Reporting to the Associate Director, you will liaise with students and faculty, ensure accuracy in policy guidance, and assist with data reporting.