Admissions & Transfer Credit Assistant

University of Toronto; Toronto; Hybrid; CAD 71,000 - 90,000; Full time

Benefits offered by this job

Hybrid work

One-year term

Full-time schedule

Job summary

The University of Toronto Scarborough is seeking an Admissions and Transfer Credit Officer to advise prospective students, applicants and families on programs, admission requirements and transfer credit processes. You will work with domestic, international and transfer audiences and maintain accurate records to ensure timely processing of applications.

You will apply university policies, analyze credentials, and act as an expert resource to a team of student staff, contributing to the

Qualifications

• Bachelor's Degree or acceptable combination of equivalent experience.
• Minimum two (2) years of related experience in a post-secondary environment, providing front-line service to students and administering policy and processes related to academic regulations.
• Proficiency with CRM databases and student information systems (e.g. ROSI, Slate).
• Excellent interpersonal, verbal and written communication, organizational, and time management skills.
• Must enjoy working with students in a culturally diverse campus and like the challenge of a fast-paced environment.
• Knowledge of post-secondary educational systems.
• Applicants are expected to show evidence of a commitment to equity, diversity, inclusion, and the promotion of a respectful and collegial learning and working environment.

Responsibilities

• Providing detailed information regarding admission requirements to prospective students and applicants
• Keeping well-informed on University programs, policies and procedures
• Applying established standards when administering a process for consistent evaluation of applications
• Applying established standards when administering a process for consistent evaluation of transfer credits
• Analyzing domestic academic documents to assess credentials against University equivalencies
• Updating and maintaining database records
• Updating and maintaining documentation
• Preparing draft correspondence using templates

Skills

Front-line service

CRM databases

Student information systems

Interpersonal communication

Organizational skills

Time management

Education

Bachelor's Degree or equivalent

Tools

ROSI

Slate

Job description

Description:

About us

The University of Toronto Scarborough is a place of energy, enthusiasm and passion. Our commitment to inclusive excellence attracts the brightest learners, scholars and employees from around the globe. Our success has been made possible by the opportunity given to us by Indigenous hosts to operate on their territory, and we cherish our continuing partnerships with these communities. The University of Toronto Scarborough is an exciting campus with unlimited potential. Join us on our journey.

The Office of the Registrar is responsible for student recruitment and admissions, direct and online service to current students, including registration, financial aid, scholarships, academic assessments, graduation and petitions. It also provides course scheduling, administration of tests and exams, enrolment data analysis and business intelligence.

It is the vision of the Office of the Registrar to connect every student to success by providing excellent service and support to students, faculty, staff and the broader community. Members of the Office of the Registrar team value accountability, inclusivity, community and leadership and take pride in work that is student-focused and meaningful.

Your opportunity

Working under the general direction of the Assistant Registrar and Admissions and Transfer Credit Manager, you will provide exemplary customer service by advising prospective students, applicants, current students, guidance counsellors and parents about programs of study, admission requirements and transfer credit processes. You will work with a variety of prospective student audiences (domestic, international, transfer, pathway) and with stakeholders internal to the university. Your excellent organizational skills and attention to detail will help to ensure that applications are complete and move through the application process in an efficient way and you will prepare admission and transfer credit applications for assessment. With strong data and technical skills, you will track files and ensure that processes are completed in a timely way. You will act as an expert resource to a group of student staff. You will be a part of a team of professionals working together to recruit and admit the next incoming class of students to the campus.

Your responsibilities will include

• Providing detailed information regarding admission requirements to prospective students and applicants
• Keeping well-informed on University programs, policies and procedures
• Applying established standards when administering a process for consistent evaluation of applications
• Applying established standards when administering a process for consistent evaluation of transfer credits
• Analyzing domestic academic documents to assess credentials against University equivalencies
• Updating and maintaining database records
• Updating and maintaining documentation
• Preparing draft correspondence using templates

Essential Qualifications

• Bachelor's Degree or acceptable combination of equivalent experience.
• Minimum two (2) years of related experience in a post-secondary environment, providing front-line service to students and administering policy and processes related to academic regulations.
• Proficiency with CRM databases and student information systems (e.g. ROSI, Slate).
• Excellent interpersonal, verbal and written communication, organizational, and time management skills.
• Must enjoy working with students in a culturally diverse campus and like the challenge of a fast-paced environment.
• Knowledge of post-secondary educational systems.
• Applicants are expected to show evidence of a commitment to equity, diversity, inclusion, and the promotion of a respectful and collegial learning and working environment.

Assets (Nonessential)

• Experience in a registration, records and/or admissions area within a high volume, client service post-secondary environment.

To be successful in this role you will be

• Adaptable
• Organized
• Possess a positive attitude
• Tactful

Notes

• This role is currently eligible for a hybrid work arrangement, pursuant to University policies and guidelines, including but not limited to the University of Toronto’s Alternative Work Arrangements Guideline.
• This is a one (1) year TERM position.

Closing Date: 11/06/2026, 11:59PM ET

Employee Group: USW

Appointment Type: Budget - Term

Schedule: Full-Time

Pay Scale Group & Hiring Zone: USW Pay Band 09 -- $70,633 with an annual step progression to a maximum of $90,329. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.

Job Category: Registrarial Services

Divisional HR Office Email: [e-mail]

Lived Experience Statement

Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

Diversity Statement

The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission. As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see http://uoft.me/UP.

Accessibility Statement

The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission. The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities. If you require any accommodations at any point during the application and hiring process, please contact [e-mail].

The University of Toronto has implemented a process to substantiate Indigenous Membership/Citizenship/Enrolment for candidates who identify as Indigenous. For more information about this process, please refer to the Indigenous Substantiation Website.