Integration Specialist

Vention; Montreal; On-site; CAD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as an Integration Specialist, where you'll become an expert in automation technologies. You'll work closely with clients to resolve their automation challenges efficiently, participating in discussions and designing tailored solutions. This role offers the opportunity to influence product development and foster a technical user community. With a commitment to innovation and collaboration, this position promises a rewarding experience in a dynamic environment that values your contributions. If you're ready to take on ambitious goals and thrive in a supportive culture, this is the perfect opportunity for you.

Benefits

Flexible paid time off

Remote work policies

Complimentary beverages and snacks

Global comprehensive health plans

Career growth opportunities

Social events

Time off to volunteer

Qualifications

• Engineering background in Mechanical, Electrical, or Robotics is mandatory.
• Strong communication skills in English; other languages are a plus.

Responsibilities

• Design, program, and validate automation systems based on client specifications.
• Provide technical support and manage client support requests.

Skills

Project Management

Communication Skills

System Troubleshooting

Programming (Python)

Robot Programming

Education

Mechanical Engineering

Electrical Engineering

Mechatronics Engineering

Robotics Engineering

Tools

Vention MachineMotion Controller

Vention MachineLogic Programming

Fanuc Robotics

Doosan Robotics

Universal Robot

EPSON Robotics

ABB Robotics

Job description

Vention helps some of the most innovative manufacturing companies automate their production floor in just a few days. Vention's online-first manufacturing automation platform (MAP) enables its clients to design, automate, order, and deploy manufacturing equipment directly from their web browser.

Vention is headquartered in Montreal, Canada, with offices in Berlin and Boston, and is used in over 3,000 factories on 5 continents. As one of Canada’s Most Admired Cultures and Great Place to Work, we are a performance-driven culture that cares deeply about happiness. We like ambitious goals, facts & data, and constructive debates. But at the same time, we know that we can’t repeatedly push ourselves if we are not surrounded by an uplifting and caring work environment.

Our Values & Principles

• We make our clients successful - we look at ourselves from the customer's point of view and strive to create an exceptional customer experience.
• We execute and deliver - we set ambitious goals for ourselves and are energized about meeting them.
• We debate, then commit - we challenge our own perspectives and ideas in pursuit of the best solutions.
• We innovate to inspire - we value innovation in products, user experiences, and business practices.
• We collaborate to achieve more - we work as one team to achieve more than we would on our own.
• We empower our people to reach their full potential - we hold ourselves to high standards but know when to celebrate progress & achievements.

Job Description

You will be working as part of the client engineering customer success team, a team of dedicated and talented engineers and post-sale specialists. As an Integration Specialist at Vention, you will master every aspect of our machine automation technologies and become an industrial automation expert. Your goal is to help our clients resolve their automation challenges in the most efficient and streamlined manner.

To achieve this, you will:

• Be an expert resource within Vention for all automation challenges.
• Participate in client discussions, in collaboration with the sales team, to identify best-suited solutions for Vention's clients.
• Design, program and validate automation systems based on client's specifications (i.e., Vention MachineMotion controller, Vention MachineLogic programming, Python, robot programming, etc.).
• Program and validate robot applications (Fanuc, Doosan, Universal Robot, EPSON, ABB).
• Support operations, logistics, and quality control cases and situations.
• Provide timely technical support to clients designing automated machines and operating Vention equipment on their manufacturing floor.
• Manage the ticketing system for all client support requests including those from remote support calls.
• Develop and maintain a range of support assets for Vention's clients, including how-to guides, forum posts, and troubleshooting guides.
• Establish the foundations for a Vention technical user community, such as maintaining the Technical FAQ and building a user technical forum.
• Provide feedback to the Vention Product Development team on new features and improvements for the Vention automation platform.
• Be open and able to travel (up to 10% of time, US and Canada) to client facilities to help resolve technical robotics and automation situations.

Qualifications

• Mechanical/Electrical/Electronics/Mechatronics/Robotics Engineering background mandatory.
• Demonstrated ability to lead client discussions with a focus on technical solutions.
• Very strong oral and written communication skills (English is mandatory; French, Spanish, and German are good to have).
• Great project management and multi-tasking ability.
• Knowledgeable in various programming languages, including Python.
• Knowledgeable in robot programming or showing interest in learning robot programming.
• Relevant experience in system troubleshooting.

Additional Information

How We Take Care of You

• Flexible paid time off and remote work policies.
• Complimentary beverages and snacks.
• Global comprehensive health plans.
• Career growth opportunities.
• Fun-filled social events curated based on diverse interests for our team.
• Time off to volunteer and give back to your community.

What To Expect In Your Interview

• Initial Call
• Meet the Team
• Challenge
• Decision

Commitment to Equal Employment Opportunity

Our culture is an uplifting environment for high achievers. The fast-paced, high-performance environment will give you the opportunity to build products, processes and strategies that will have a lasting impact. Together, we strive to nurture a supportive and inclusive work environment for all.

If you're unsure if your experience perfectly matches our job posting, we encourage you to apply anyway!

Seniority level

Associate

Employment type

Full-time

Job function

Automation Machinery Manufacturing