Senior Integration Specialist

Vention Inc; Montreal; Remote; CAD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as an Integration Specialist, where you'll become an expert in machine automation technologies. Your role will involve designing, programming, and validating automation systems to help clients overcome their automation challenges. You'll collaborate with clients and the sales team to identify the best solutions, and provide technical support to ensure their success. This innovative firm values your growth and offers a supportive environment that encourages collaboration and creativity. If you're passionate about technology and want to make a significant impact, this position is perfect for you.

Benefits

Flexible paid time off

Remote work policies

Complimentary beverages and snacks

Global comprehensive health plans

Social events and team celebrations

Time off for volunteering

Qualifications

• 6+ years experience in a relevant field required.
• Strong communication skills in English; French, Spanish, or German are a plus.
• Electrical/Electronics/Mechatronics/Robotics background mandatory.

Responsibilities

• Design and validate automation systems based on client specifications.
• Provide technical support for clients designing automated machines.
• Manage client support requests through a ticketing system.

Skills

Client Discussion Leadership

Technical Solutions Focus

Oral Communication Skills

Written Communication Skills

Project Management

Multi-tasking Ability

Programming in Python

C/C++ Programming

Robot Programming

Education

Electrical Engineering

Electronics Engineering

Mechatronics Engineering

Robotics Engineering

Tools

Vention MachineMotion Controller

Vention MachineLogic Programming

Fanuc Robotics

Doosan Robotics

Universal Robot Programming

EPSON Robotics

Job description

Vention is headquartered in Montreal, Canada, with offices in Berlin and Boston, and is used in over 3,000 factories on 5 continents. As one of Canada’s Most Admired Cultures and Great Place to Work, we are a performance-driven culture that cares deeply about happiness. We like ambitious goals, facts & data, and constructive debates. But at the same time, we know that we can’t repeatedly push ourselves if we are not surrounded by an uplifting and caring work environment. Those two sides of our culture feed each other and are safeguarded with the same level of attention. Our values & principles include:

• We make our clients successful - we do what’s right for our customers, even when it makes our roles more challenging.
• We execute and deliver - we set ambitious goals for ourselves and are energized about meeting them.
• We debate, then commit - we challenge our own perspectives and ideas in pursuit of the best solutions.
• We innovate to inspire - we value innovation in products, user experiences, and business practices.
• We collaborate to achieve more - we work as one team to achieve more than we would on our own.
• We empower our people to reach their full potential - we hold ourselves to high standards but know when to celebrate progress & achievements.

Job Description

You will be working as part of the client engineering customer success team, a team of dedicated and talented engineers.

As an Integration Specialist at Vention, you will master every aspect of our machine automation technologies and become an industrial automation expert. Your goal is to help our clients resolve their automation challenges in the most efficient and streamlined manner. To achieve this, you will lead the creation and validation of our client's machines' automated components, as well as leading the creation of material that enables our clients to become self-reliant in designing their automation solutions. More specifically, you will:

• Be an expert resource within Vention for all automation challenges.
• Participate in client discussions, in collaboration with the sales team, to identify best-suited solutions for Vention's clients.
• Design, program, and validate automation systems based on client's specifications (i.e., Vention MachineMotion controller, Vention MachineLogic programming, Python, robot programming, etc.).
• Program and validate robot applications (Fanuc, Doosan, Universal Robot, EPSON).
• Provide timely technical support to clients designing automated machines and operating Vention equipment on their manufacturing floor.
• Manage the ticketing system for all client support requests.
• Develop and maintain a range of support assets for Vention's clients, including user manuals, how-to guides, and troubleshooting guides.
• Establish the foundations for a Vention technical user community, such as maintaining the Technical FAQ, building a user technical forum, etc.
• Provide feedback to the Vention Product Development team on new features and improvements for the Vention automation platform.

Qualifications

• Electrical/Electronics/Mechatronics/Robotics Engineering background mandatory.
• Demonstrated ability to lead client discussions with a focus on technical solutions.
• Very strong oral and written communication skills (English is mandatory. French, Spanish, and German are good to have).
• Great project management and multi-tasking ability.
• Knowledgeable in various programming languages, including Python, C/C++.
• Knowledgeable in robot programming or showing interest in learning robot programming.
• 6+ years experience in a relevant field.

Additional Information

How We Take Care of You

• Flexible paid time off and remote work policies.
• Complimentary beverages and snacks so that you are fueled and ready for your day.
• Global comprehensive health plans so you feel your best.
• Fun-filled social events curated based on diverse interests for our team to celebrate together. From sponsored sports teams to trivia nights.
• Time off to volunteer and give back to your community.

What to Expect in Your Interview

• Initial Call
• Team interview
• Final Interview
• Decision & Offer

Commitment to Equal Employment Opportunity

Our culture is an uplifting environment for high achievers. The fast-paced, high-performance environment will give you the opportunity to build products, processes, and strategies that will have a lasting impact.

When you join Vention, you join a team of professionals with a diverse variety of experiences, backgrounds, and perspectives. Together, we strive to nurture a supportive and inclusive work environment for all. We push each other to achieve extraordinary results and forge long-term relationships as a result of the intensity and passion.

We’re passionate about helping you do your best work. Claim your seat and find out what you can do!

If you're unsure if your experience perfectly matches our job posting, we encourage you to apply anyway. We are happy to chat and get to know you better while you can understand the role as well.