Intake Coordinator — Senior Care Admin & Scheduling Lead

Sprint Senior Care; Toronto; On-site; CAD 44,426 - 47,083; Full time

Benefits offered by this job

Comprehensive benefits package

Tuition reimbursement programs

Employee assistance program

Job summary

A community support service agency in Toronto is seeking an Intake Coordinator to join their team. This full-time role requires the individual to screen and assess clients for services, manage referrals, and document client interactions accurately. Candidates should possess a diploma in Medical Office Administration and have at least two years of experience in a medical office setting. With a focus on client-centered care, the agency offers a supportive and inclusive work environment dedicated to staff wellness and development.

Qualifications

• Proven experience in an Electronic Medical Record (EMR) environment.
• Excellence in written and verbal communication is essential.
• Ability to maintain confidentiality of sensitive information.

Responsibilities

• Screen and assess clients’ eligibility for services and process referrals.
• Document client information accurately in the EMR systems.
• Coordinate incoming calls and liaise with appropriate team members.

Skills

Medical Terminology knowledge

Organizational skills

Communication skills

Customer service

Problem-solving skills

Education

Certificate or diploma in Medical Office Administration

2 years’ experience in Medical Office Administration

Tools

Telus MedAccess EMR

OceanMD

AlayaCare

Microsoft Office suite

Job description

A community support service agency in Toronto is seeking an Intake Coordinator to join their team. This full-time role requires the individual to screen and assess clients for services, manage referrals, and document client interactions accurately. Candidates should possess a diploma in Medical Office Administration and have at least two years of experience in a medical office setting. With a focus on client-centered care, the agency offers a supportive and inclusive work environment dedicated to staff wellness and development.