Insurance Processing Specialist (Hybrid Work)

Quick & Easy Home and Auto Insurance; Welland; Hybrid; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Benefits package

Vacation time

Birthday day off

Hybrid work

RRSP matching

Job summary

Billyard Insurance Group is seeking a Processing Administrator to ensure insurance documents, transactions, and communications are handled accurately and efficiently. You will support the Processing Manager and brokers, maintaining broker management system integrity and ensuring timely, compliant processing.

The role emphasizes attention to detail, organization, and the ability to learn new software quickly.

Qualifications

• Secondary school diploma or equivalent.
• Post-secondary education in Business Administration, Office Administration, Finance, Insurance, or a related field.
• Previous administrative experience in a professional office environment.
• Experience with Direct Bill Processing or exposure to the insurance industry is a strong asset.
• Strong computer skills, including proficiency with Microsoft Office.
• Excellent data entry accuracy and organizational skills.
• Ability to learn new software and business systems quickly.

Responsibilities

• Process daily electronic and physical insurance documents with accuracy and efficiency.
• Sort, review, scan, and maintain insurance documentation within our broker management system.
• Monitor and manage processing-related email correspondence, ensuring inquiries are directed and addressed promptly.
• Communicate with insurance brokers to obtain missing documentation and resolve processing discrepancies.
• Review incoming electronic transactions, identify potential errors, and take appropriate action.
• Coordinate broker cheque processing and prepare documentation for timely distribution.
• Maintain organized electronic records to support compliance and operational efficiency.
• Assist with monthly renewal inspections and policy reviews.
• Support reporting and administrative activities within the Processing Department.
• Identify opportunities to improve processes and contribute ideas that enhance efficiency and service delivery.
• Collaborate with team members across departments to support shared goals and a positive workplace culture.
• Participate in ongoing learning and training while supporting the onboarding of new team members as needed.

Skills

Attention to detail

Organizational skills

Data entry

Communication

Education

Secondary school diploma or equivalent

Post-secondary education in business/office/finance/insurance

Tools

Microsoft Office

Job description

Billyard Insurance Group is seeking a Processing Administrator to ensure insurance documents, transactions, and communications are handled accurately and efficiently. You will support the Processing Manager and brokers, maintaining broker management system integrity and ensuring timely, compliant processing.

The role emphasizes attention to detail, organization, and the ability to learn new software quickly.