Insurance Admin Assistant - Detail-Oriented, Fast-Paced

HUB International; Nova Scotia; Hybrid; CAD 34,000 - 50,000; Full time

Job summary

HUB International is seeking a Technical Assistant to provide administrative support to a team of Property and Casualty insurance brokers. You will handle billing concepts, financing Follow-up, and certificate issuance while maintaining accuracy and meeting deadlines.

Proficiency in Microsoft Office and EPIC, strong organization, and attention to detail are essential. The role requires 2–5 years of relevant experience and a collaborative team mindset.

Qualifications

• Degree in office automation, secretarial studies or equivalent.
• Excellent knowledge of Microsoft Suite (Word and Excel).
• Knowledge of EPIC software is an asset.
• Knowledge of the insurance industry is an asset.
• Paperless environment experience is an asset.

Responsibilities

• Master the concept of billing.
• Master the financing process, follow it up and request reimbursement cheques from policyholders and/or financing, where applicable.
• Follows up on activities.
• Responds to various insurance confirmation requests (certificate, creditor, landlords).
• Master clerical tasks (page layout, preparation of presentations, table of contents, binders).
• Answering phones.
• Distribution of mail.
• Proficient in computer software (EPIC, Excel, Word, Outlook, etc.).
• Issues certificates according to instructions and forwards them to the appropriate people.
• Sets priorities according to deadlines.
• Respect the pace and needs of other team members.
• Accomplishes accurate and precise work.

Skills

Attention to detail

Meticulousness

Analytical thinking

Organizational skills

Prioritization

Team player

Fast-paced environment

Education

Degree in office automation, secretarial studies or equivalent

Tools

EPIC software

Microsoft Word

Microsoft Excel

Job description

HUB International is seeking a Technical Assistant to provide administrative support to a team of Property and Casualty insurance brokers. You will handle billing concepts, financing Follow-up, and certificate issuance while maintaining accuracy and meeting deadlines.

Proficiency in Microsoft Office and EPIC, strong organization, and attention to detail are essential. The role requires 2–5 years of relevant experience and a collaborative team mindset.