Overview
Languages
English
Education
Experience
Experience an asset
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Office
- E-learning (online learning)
Responsibilities
Tasks
- Establish client insurance coverage
- Monitor insurance claims and respond to clients' enquiries
- Provide customer service
- Sell automobile, fire, health, life, property, marine, aircraft and other types of insurance
- Review quotations
- Review individual and group applications for insurance
- Perform administrative tasks
- Manage accounts receivable
- Manage difficult situations with customers
- Describe points of interest, answer questions and supply information
- Document work completed
- Work with on-line accounts and systems
- Identify customers’ needs
- Develop specific plans to prioritize
Supervision
- No supervision responsibility
Credentials
Certificates, licences, memberships, and courses
- Membership in the Insurance Brokers Association of Canada
- Provincial or territorial licence
Experience and specialization
Insurance experience
- Property/casualty insurance
- Automobile insurance
- Fire insurance
- House insurance
- Personal
- Tenant insurance
- Travel insurance products
Additional information
Security and safety
- Bondable
- Criminal record check
Transportation/travel information
Work conditions and physical capabilities
- Tight deadlines
- Attention to detail
- Sitting
- Work under pressure
- Ability to work independently
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
- Ability to multitask
- Quick learner
- Time management
Benefits
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
Financial benefits
- Bonus
- Group insurance benefits
- Life insurance
- Registered Retirement Savings Plan (RRSP)
Other Benefits
- Free parking available
- Learning/training paid by employer
- Paid time off (volunteering or personal days)