Insurance Accounts Coordinator: Client Relations & Finance

ClaimsPro LP; New Westminster; Hybrid; CAD 52,000 - 73,000; Full time

Benefits offered by this job

RRSP matching

Benefits package

Accommodations on request

Job summary

ClaimsPro LP – International Programs Group in New Westminster, BC, is seeking an Account Coordinator to support Lloyd's client accounts. The role offers hybrid work and involves preparing reports, managing trust accounts, and coordinating with finance and examiners to ensure timely payments.

Ideal candidates have 2-5 years in senior admin roles, familiarity with Lloyd's practices, strong Excel skills, and excellent communication.

Qualifications

• 2-5 years’ experience in a senior admin role with external clients.
• Knowledge of Insurer and Lloyd’s practices.
• Proficiency in Excel.
• Knowledge of third‑party vendor systems used by insurers.
• Excellent communication skills - both written and verbal.

Responsibilities

• Review and prepare financial reports, measuring against contractual expectations and monthly delivery to clients.
• Manage and maintain accounts funded in trust on clients' behalf.
• Reconciliation of financial transactions across various client management systems
• Oversee internal file protocol reviews in conjunction with IPG procedures.
• Continuously work to enhance relationships with Insurer clients
• Communicate with client re: trust account balances and adequacies
• Works with Finance to ensure smooth cheque issuance workflow
• Works with Examiners to facilitate payment cash calls and scheme advances
• Facilitate data for production of MI reports

Skills

Communication skills

Teamwork

Initiative

Problem solving

Lloyd's practices knowledge

Excel

Vendor systems knowledge

Tools

Third-party vendor systems

Job description

ClaimsPro LP – International Programs Group in New Westminster, BC, is seeking an Account Coordinator to support Lloyd's client accounts. The role offers hybrid work and involves preparing reports, managing trust accounts, and coordinating with finance and examiners to ensure timely payments.

Ideal candidates have 2-5 years in senior admin roles, familiarity with Lloyd's practices, strong Excel skills, and excellent communication.