Liability Claims Examiner - Remote - Anywhere in Canada

ClaimsPro LP; New Westminster; Remote; CAD 67,000 - 93,000; Full time

Benefits offered by this job

Work-Life Balance

Remote/Hybrid Work

Wellness & Benefits Program

RRSP 2% Match

Career Development

Referral Bonuses

Employee Recognition

Vendor Discounts

License & Dues Reimbursement

Job summary

ClaimsPro LP is seeking an International Programs Group Liability Claims Examiner to join our remote team serving clients across Canada. This role handles complex liability claims for Lloyd’s accounts, guiding field adjusters and clients toward prompt, fair settlements.

The successful candidate will bring 5–7 years of claims experience, strong attention to detail and professional communication. We offer remote/hybrid options, competitive pay, and a supportive, growth‑oriented environment.

Qualifications

• Post-secondary education is an asset.
• Completed CIP courses or pursuing CIP designation.
• Ability to hold an independent adjusting license.
• 5-7 years of relevant claims adjusting/examining experience.
• Exposure to the Lloyd's market is an asset.

Responsibilities

• Act as an examiner for Lloyd's accounts and provide prompt, fair claims service.
• Examine complex liability claims.
• Direct Field Adjusters on assignment investigations.
• Settle claims directly with claimants or representatives.
• Administer claims payments/settlements through trust accounts.
• Liaise with stakeholders to ensure client needs are met.

Skills

Attention to detail

Professional communication

Team collaboration

Strong technical skills

Education

Post-secondary education asset

CIP courses / CIP designation in progress

Independent adjusting license

Tools

Microsoft Office

Job description

International Programs Group Liability Claims Examiner – Remote – Anywhere in Canada

Company: ClaimsPro LP.

Compensation range: $67,200.00 - $93,300.00 annually.

International Programs Group (IPG) is an independent third‑party claims administrator which provides claims services for Lloyd’s of London syndicates, domestic insurers, self‑insured entities, or organizations with high deductibles or self‑insured retention. Today, IPG works with Canada’s largest network of independent adjusting firms across the country. Operating out of Toronto, Montreal, and Vancouver, each IPG office is staffed with specialized senior examiners and qualified desktop examiners. We have regional expertise and are licensed in all Canadian provinces. The successful candidate will work within IPG, a company of opportunity and excitement - we are looking for the right candidate to join us! We have an existing opportunity to add a full‑time Liability Examiner to our team!

Role Responsibilities

• Act as an examiner for various Lloyds accounts which involves providing prompt, fair, quality claims service to clients
• Examine complex liability claims
• Direct Field Adjusters on assignment investigations
• Settle claims directly with claimants or their representatives
• Administer claims payments/settlements through trust accounts
• Liaise with all stakeholders to ensure client's needs are met

Qualifications & Experience

While licensing and experience are critical to being able to handle significant examining tasks for a TPA, we are looking for individuals with a demonstrated and proven track record of performance. You will have to be strong technically, a solid planner and organizer, and understand key issues plus provide solid solutions. You will have to be motivated to do this type of work and be excited by the challenges that a rapidly growing organization faces. We will also consider the following:

• Your education, with relevant post‑secondary education being an asset
• Your completed CIP courses, or working towards CIP designation
• Your ability to hold an independent adjusting license
• Your 5-7 years' experience delivering relevant claims adjusting and/or examining work
• Exposure to the Lloyd's market would be an asset
• Proficiency with Microsoft Office
• Your experience positively contributing to a high‑performing team
• Examples of your strong aptitude and ability to work with technology
• Your attention to detail and your ability to communicate professionally

What We Offer

Competitive Pay: $67,200 - $93,300 CAD Annual – Compensation is commensurate with experience, qualifications, and internal equity.

• Work-Life Balance
• Remote and Hybrid Work Opportunities
• E-flex Benefits Program Wellness Programs
• Registered Retirement Savings Plan (RRSP), including a 2% match for full‑time employees
• Training and Career Development Opportunities
• Employee Referral Bonuses
• Employee Recognition Program
• Employee Perks (access to vendor discount programs)
• Reimbursement for Adjusting Licenses and Dues

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.