Account Coordinator - New Westminster, British Columbia, Canada

SCM Services d’assurances; New Westminster; Híbrido; CAD 52.000 - 73.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

RRSP matching

Benefits package

Descripción de la vacante

ClaimsPro LP - International Programs Group in New Westminster, BC, Canada, is seeking a dedicated Account Coordinator to support insurer clients and Lloyd's programs. This full-time, hybrid role offers a compensation range of CAD $52,200–$72,500 annually and a pathway to career development.

You will review financial reports, manage trust accounts, reconcile transactions, and collaborate with Finance and Examiners to ensure timely payments and accurate MI data.

Formación

• Excellent communication skills – both verbal and written.
• Teamwork – must work cooperatively with others.
• Initiative – proactively suggest solutions to improve processes.
• Technical experience – ability to direct and review files to meet KPI standards.
• Problem solving – analyze data and workflows to provide solutions.

Responsabilidades

• Review and prepare financial reports, measuring against client expectations and ensure monthly delivery.
• Manage and maintain trust accounts on clients' behalf.
• Reconcile financial transactions across client management systems.
• Oversee internal file protocol reviews per IPG procedures.
• Enhance relationships with insurer clients.
• Communicate with clients regarding trust balances and adequacies.
• Coordinate with Finance for cheque issuance workflow.
• Collaborate with Examiners to facilitate cash calls and scheme advances.
• Provide data for MI reports.

Conocimientos

Communication

Teamwork

Initiative

Problem Solving

Technical Experience

Herramientas

Excel

Descripción del empleo

Company:

ClaimsPro LP - International Programs Group

Account Coordinator - New Westminster, British Columbia, Canada

Compensation range: $52,200.00 - $72,500.00 annually

International Programs Group (IPG) is an independent third-party claims administration team that provides claims services for Lloyd’s, self-insured entities, and organizations with high deductibles.

Working within a team environment, the Account Coordinator will be responsible for the account management relating to assigned key Insurer clients.

Salary range for this position is: $52,200 to $72,500 annually. Compensation is commensurate with experience, qualifications, and internal equity.

We have an existing opportunity to add a full-time Account Coordinator to our growing team! This position may work from either our Toronto, New Westminster, or Montreal office. This is a Hybrid role.

Responsibilities:

• Review and prepare financial reports, measuring against client (contractual) expectations and ensure smooth delivery to clients each month.
• Manage and maintain accounts funded in trust on clients behalf.
• Reconciliation of financial transactions across various client management systems
• Oversee internal file protocol reviews in conjunction with IPG procedures.
• Continuously work to enhance relationships with Insurer clients
• Communicate with client re: trust account balances and adequacies
• Works with Finance to ensure smooth cheque issuance workflow
• Works with Examiners to facilitate payment cash calls and scheme advances
• Facilitate data for production of MI reports

Qualifications & Experience:

• 2-5 years’ experience in senior admin role multi-tasking and working with external clients
• Knowledge and experience in Insurer and Lloyd’s practices
• Proficiency in Excel
• Knowledge of third-party vendor systems used by Insurers
• Excellent communication skills - the ability to communicate effectively with both internal and external associates either verbally or in writing.
• Teamwork – must genuinely intend to work cooperatively with others
• Initiative – being proactive in suggesting solutions to internal or external associates to improve process.
• Technical Experience – the ability to provide direction and review to assure that files meet client Key Performance Indicator (KPI) standards
• Problem Solving – the ability to look at situations, analyze data, workflows and barriers to creatively provide solutions that meet the needs of internal and external stakeholders

We offer a dynamic work environment, career development opportunities, competitive benefits and RRSP matching programs, and many more company perks!

We welcome and encourage applications from people with disabilities. Accommodation is available on request for candidates throughout the recruitment and assessment process.

#IPG