Instructional Delivery Scheduler

CGS (Computer Generated Solutions); United States; Remote; CAD 60,000 - 75,000; Full time

Benefits offered by this job

Career growth opportunities

Collaborative work environment

Remote work flexibility

Job summary

A leading e-learning provider in Canada is seeking an experienced Instructional Delivery Scheduler to manage the logistics of a plasma center technical training program. The candidate will coordinate virtual training sessions, communicate with stakeholders, and ensure a smooth delivery of the program. Qualifications include a bachelor’s degree, 5+ years of relevant experience, strong organizational skills, and proficiency with scheduling software. This full-time position allows remote work and offers career growth opportunities.

Qualifications

• 5+ years of experience in coordinating training programs or events.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.

Responsibilities

• Coordinate scheduling and logistics of virtual training sessions.
• Communicate effectively with instructors and learners.
• Assist in the creation and distribution of training materials.

Skills

Organizational skills

Communication skills

Attention to detail

Project management

Software proficiency

Education

Bachelor’s degree in Business Administration or related field

Tools

Microsoft Excel

MS Word

MS PowerPoint

MS OneNote

MS SharePoint

Learning Management Systems (LMS)

Job description

Position: Instructional Delivery Scheduler

CGS is seeking an experienced Instructional Delivery Scheduler to join our instructional delivery services team. The Instructional Delivery Scheduler will play a crucial role in organizing, scheduling, and coordinating the logistical aspects of a plasma center technical training program. This role involves liaising with instructors, learners, members of the CGS instructional delivery administration team, and the client’s process excellence and technical training operations stakeholders to ensure the successful execution of the plasma center technical training program.

Responsibilities

• Coordinate the scheduling and logistics of virtual instructor‑led training sessions.
• Communicate effectively with instructors, learners, and relevant stakeholders to ensure all parties are informed about training schedules, requirements, and changes such as revised training plans.
• Assist in the creation and distribution of training materials, handouts, and resources as needed.
• Maintain accurate training records, attendance sheets, and evaluations, ensuring compliance with established procedures.
• Provide virtual support during training sessions, troubleshooting logistical issues, and ensuring a smooth delivery of the program.
• Collaborate with the instructional delivery services team to gather feedback and evaluate training sessions for continuous improvement.
• Support the development and implementation of processes to streamline training delivery operations.

Qualifications

• A bachelor’s degree in Business Administration, Communications, or a related field. Relevant experience may substitute for formal education.
• 5+ years of experience in coordinating training programs, events, or similar activities.
• Strong organizational and multitasking skills with a keen attention to detail.
• High proficiency in the use of software for centralized planning and scheduling of class rosters, instructors, learners, and learning.
• Microsoft Excel to collect and analyze structured data used by various information management systems.
• Moderate proficiency in the use of MS Word, MS PowerPoint, MS OneNote, and MS SharePoint.
• Excellent communication and interpersonal skills to effectively interact with various stakeholders.
• The ability to thrive in a fast‑paced environment and adapt to changing priorities.
• Experience with learning management systems (LMS) is advantageous.
• Excellent project management skills with the ability to manage multiple projects simultaneously.
• Certification in project management or event coordination is a plus.
• Remote work from home.
• The opportunity for career growth and development.
• A collaborative and inclusive work environment.

Additional Information

• Seniority level: Associate
• Employment type: Full‑time
• Job function: Training and Administrative
• Industries: E‑Learning Providers and Professional Training and Coaching