LMS Administrator & Learning Specialist

GFL Environmental Inc.; Calgary; Hybrid; CAD 70,000 - 95,000; Full time

Job summary

GFL Environmental Inc. is seeking a Learning Systems Administrator & Learning Content Creator to join our Learning & Development team in a hybrid role.

You will administer the ES Learning Hub (Docebo), manage users and enrollments, and ensure system integrity while building engaging, outcome-based training materials. You will collaborate with SMEs to convert operational needs into high-quality e-learning modules, videos, and guides, while maintaining accessibility standards and a centralized

Qualifications

• 1–3 years of LMS administration experience (Docebo preferred).
• Experience with content authoring software and video creation tools.
• Familiarity with adult learning principles and training development processes.
• Strong analytical skills with data integrity, reporting, and process documentation.

Responsibilities

• LMS Administration: manage ES Learning Hub (Docebo), user groups, enrollment rules, and configurations.
• Content creation: design high-quality e-learning modules, videos, and guides using Articulate Storyline/Rise and Vyond.
• Coordinate with SMEs to translate needs into learning assets and ensure branding alignment.
• Maintain content repository with version control, accessibility standards, and scheduled reviews.
• Manage project timelines and provide status updates to stakeholders.

Skills

Docebo LMS

Articulate Storyline

Vyond

Content authoring

Data reporting

Tools

Articulate Rise

Google Vids

Job description

Learning Systems Administrator & Learning Content Creator

Role Summary:

We are seeking a detail-oriented and creative professional to join our Learning & Development team as a Learning Systems Administrator. In this hybrid role, you will be responsible for both designing engaging, outcome-driven learning materials and managing the technical operations of our Learning Management System (ES Learning Hub). You will ensure that our training ecosystem is not only content-rich but also technically sound, audit-ready, and optimized for learner experience.You will be instrumental in expanding our organizational learning culture, guaranteeing that every team member enjoys frictionless access to engaging, outcome-driven educational programs.

Key Responsibilities:

LMS Administration

• Act as a core administrator for the ES Learning Hub (Docebo), managing user groups, automated enrollment rules, and system configurations.
• Execute daily operational tasks, including course setup, user provisioning, ILT/VILT session scheduling, and troubleshooting access issues.
• Maintain system integrity by performing regular audits of course assignments, reporting data, and access permissions.
• Support the organization through service requests, troubleshooting technical bugs, and collaborating with IT partners on system integrations and release updates.
• Test new functionality, upgrades, and integrations.
• Build dashboards and compliance reports to monitor completions, overdue training, and support internal or external audits.
• Provide help desk support for all system users and Power Users, including providing training and updating support documentation.
• Proactively identify system inefficiencies and iterate on learning pathways based on user metrics.

Learning Content Creation

• Design and develop high-quality, outcome-based training materials (e-learning modules, videos, and guides) based on established design plans and storyboards.
• Utilize authoring tools (e.g., Articulate Storyline and Rise, Vyond, Google Vids) to create interactive simulations, branching scenarios, and animated content.
• Collaborate with Subject Matter Experts (SMEs) to translate operational needs into effective learning assets, ensuring content is accurate, relevant, and consistent with branding guidelines.
• Maintain a centralized repository of training materials, ensuring all content is version-controlled, reviewed on schedule, and meets accessibility standards.
• Manage project timelines and deliverables, providing regular updates to stakeholders and ensuring timely completion of all development tasks.

Qualifications:

• 1-3 years of experience in LMS Administration (Docebo experience is a significant asset).
• Experience with content authoring software and video creation tools (e.g., Articulate Storyline, Vyond, or equivalent) is preferred.
• Familiarity with adult learning principles and training development processes.
• Strong analytical skills with a focus on data integrity, reporting, and process documentation.
• Ability to work in a fast-paced environment, balancing creative projects with technical, governance-focused tasks.
• Excellent communication skills, with a track record of collaborating effectively across diverse business units (EHS, Operations, HR).

GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.

Please note that GFL does not provide visa sponsorship
for this position. Valid work authorization in the country where the job is located is required.Successful candidates will be required to provide valid documentation confirming their eligibility to work in the country where the job is located prior to their start date.

This hiring process may utilize machine-based systems to assist in screening and assessing applicants. Final selection decisions are made by our recruitment team.