Installation & Service Coordinator - Customer Focus

Autism Services; Regina; Hybrid; CAD 48,000 - 70,000; Full time

Job summary

Autism Services in Regina, Canada, seeks an Installation and Service Coordinator to manage timely pickups, deliveries, and installations, coordinate with customers and vendors, and track projects to completion.

You will communicate by phone and email, help drive continuous improvement, and collaborate with Installers, Managers and Sales staff to meet deadlines while maintaining accuracy and strong organizational skills.

Qualifications

• Minimum Grade 12 or equivalent.
• Experience in construction/trade will be considered an asset.
• Project management experience will also be considered an asset.

Responsibilities

• Coordinate pickups, deliveries and installations with customers and vendors.
• Lead timely coordination of cabinet pickups, delivery, installation and service.
• Analyze and process service parts cost-effectively for each job.
• Communicate via phone and email with customers on job status.
• Follow up on concerns and provide timely solutions.
• Maintain ongoing communication with Installers, Managers and Sales staff to meet deadlines.
• Track and document progression of tasks via internal systems.
• Participate in regular meetings and contribute to continuous improvement initiatives.

Skills

English communication

Typing

MS Office/Outlook/Teams

Interpersonal skills

Attention to detail

Time management

Ability to work under pressure

20/20 knowledge

Education

High school diploma or equivalent

Tools

Microsoft Office

Outlook

Teams

Job description

Autism Services in Regina, Canada, seeks an Installation and Service Coordinator to manage timely pickups, deliveries, and installations, coordinate with customers and vendors, and track projects to completion.

You will communicate by phone and email, help drive continuous improvement, and collaborate with Installers, Managers and Sales staff to meet deadlines while maintaining accuracy and strong organizational skills.