Inside Sales/Technical Support Representative

Fitzii; Toronto; On-site; CAD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Inside Sales/Technical Support Representative to drive growth in the plastics sector. This role combines technical expertise with sales acumen, focusing on developing new business and providing essential support to the sales team. The ideal candidate will possess strong communication skills and a background in science, with a commitment to exceptional customer service. Join a company dedicated to innovation and excellence, and be part of a team that values collaboration and growth.

Qualifications

• Experience in the plastics industry with a mix of technical and sales skills.
• Strong interpersonal skills with an emphasis on customer service.

Responsibilities

• Manage assigned accounts and develop new business opportunities.
• Provide technical support and collaborate with internal departments.

Skills

Technical Sales Experience

Communication Skills

Customer Service Orientation

Bilingual (English/French)

Education

Post-secondary education in science

Tools

CRM Software

Microsoft Office

Job description

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Inside Sales/Technical Support Representative

Company: CCC

Location: Toronto, ON

Type: Full-time

Description:

JOB POSTING

CCC is proud of its 100+ years serving the Canadian Industry both in the distribution and manufacturing markets. A privately held Canadian company, we are a successful supply chain partner providing “Intelligent Delivery” of products and solutions to the Industrial, Environmental, and Plastics industries. We currently operate two manufacturing sites in Colborne and Elmira Ontario and have supporting warehouses and sales representatives across Canada.

Position: Inside Sales/Technical Support Representative

Business: CCC Plastics

Location: Toronto, ON

Reports to : Sales Manager, Central Region

This sales and technical role is strategic to the overall growth of CCC Plastics. We are currently seeking a high energy individual to fill the role of Inside Sales/Technical Support Representative to grow our sales by developing new business across Canada and assisting our Sales and Marketing team with technical support.

Primary responsibilities:

• Manage specifically assigned accounts.
• Prospect potential new accounts including cold calls to help support ongoing business growth.
• Handle technical inquiries from internal departments and offer technical support as required.
• Collaborate with various internal departments (customer service, product managers, inventory, lab, logistics, etc.) to ensure customer requirements are met.
• Meet with vendors to gain a working technical knowledge of their product lines.
• Promote CCC Plastics through various social media channels and create marketing/promotional material as required.
• Ability to travel occasionally.

Background Required:

• Working knowledge within the plastics industry involving some combination of technical and sales experience
• Post-secondary education in a science related field such as chemistry or polymers would be an asset
• Strong interpersonal and communication skills, both written and verbal
• Bilingual English/French would be an asset
• Strong customer service orientation
• Solid PC/Microsoft skills and aptitude to learn and utilize CRM

CCC is committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs.

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