Inside Sales & Tech Support Pro — Bonus Eligible

ICONIX Waterworks; London; On-site; CAD 30,000 - 34,000; Full time

Benefits offered by this job

Health and wellness benefits

Retirement savings program

Annual bonus program

Generous vacation time

Flexible work arrangements

Education assistance

Employee discounts

Job summary

ICONIX Waterworks is seeking a customer-focused team member in Ontario to provide technical support, assist the Outside Sales team, and educate customers on our services and products. You will also process orders and support the warehouse and administrative functions as needed.

This role emphasizes service excellence, teamwork, and learning how to grow customer relationships in a fast-paced wholesale environment.

Qualifications

• High School Diploma or equivalent.
• Minimum 1+ years experience in wholesale distribution.
• Strong organizational and communication skills.

Responsibilities

• Provides technical support and services to customers
• Works with Outside Sales team to grow existing customers and create new ones
• Educates customers about features and benefits of our services and products
• Processes customer orders, including order data entry

Skills

Customer service

Communication skills

Organizational skills

Prioritization

Teamwork

Education

High School Diploma or equivalent

Tools

Technology & software proficiency

Job description

ICONIX Waterworks is seeking a customer-focused team member in Ontario to provide technical support, assist the Outside Sales team, and educate customers on our services and products. You will also process orders and support the warehouse and administrative functions as needed.

This role emphasizes service excellence, teamwork, and learning how to grow customer relationships in a fast-paced wholesale environment.