Inside Sales Specialist — Tri-City Region (Electrical)

Gerrie Electric Wholesale Ltd.; Guelph; On-site; CAD 30,000 - 32,000; Full time

Benefits offered by this job

Hourly pay rate CAD 22–23

Backfill opportunity

Job summary

Gerrie Electric is seeking an Inside Sales Specialist to act as the direct link between Gerrie Electric and its customers. You will provide exceptional service, support quotes and orders, and develop relationships to drive sales growth.

Reports to: Regional Branch Manager. The role requires 2–4 years in inside sales or customer service, familiarity with electrical products, and proficiency with ERP systems. Hourly pay range is CAD 22.00–23.00.

Qualifications

• Customer-focused approach with strong communication skills.
• Experience in inside sales or customer service roles (2–4 years).
• Familiarity with electrical industry or distribution environment is a plus.

Responsibilities

• Process orders and manage quotes, pricing, and credits/RMAs.
• Respond to inquiries and provide product information and alternatives.
• Build and maintain strong customer and vendor relationships.
• Collaborate with sales, counter staff, account managers and branch operations.
• Drive sales growth and meet quotas while ensuring accurate pricing and fulfillment.
• Maintain detailed records and coordinate deliveries for timely fulfillment.

Skills

Customer service

Inside sales

Communication

Team collaboration

Education

High school diploma

Post-secondary in electrical field (preferred)

Tools

JD Edwards ERP

CRM systems

Job description

Gerrie Electric is seeking an Inside Sales Specialist to act as the direct link between Gerrie Electric and its customers. You will provide exceptional service, support quotes and orders, and develop relationships to drive sales growth.

Reports to: Regional Branch Manager. The role requires 2–4 years in inside sales or customer service, familiarity with electrical products, and proficiency with ERP systems. Hourly pay range is CAD 22.00–23.00.