Inside Sales / Sales Support

Digital Business Systems; Markham; Remote; CAD 40,000 - 50,000; Full time

Job summary

Digital Business Systems is seeking an Inside Sales / Sales Support professional with a passion for sales and customer service to join their team. This full-time position requires 5+ years of experience in a related field and offers a salary range of $40,000 - $50,000. You will be responsible for booking meetings with clients, preparing proposals, and providing exceptional service while managing customer accounts.

Benefits

Full Benefit Plan

Employee emergency days

Laptop provided

Presidents club trips

Qualifications

• 5+ years of experience in sales support or customer service.
• Excellent written and verbal communication skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Book meetings with prospective clients and provide exceptional customer service.
• Manage and update CRM systems with accurate customer information.
• Prepare and submit proposals and analyze sales performance.

Skills

Sales support

Customer service

Communication

Organizational skills

Data analysis

Microsoft Office

CRM software

Education

Bachelor's degree in business, marketing, or related field

Job description

Join to apply for the Inside Sales / Sales Support role at Digital Business Systems .

Digital Business Systems, founded in 1996, specializes in print and managed print services, providing exceptional after-sales service to clients nationwide. We are seeking a highly driven individual with a passion for sales and customer service to join our team as Inside Sales / Sales Support .

Location : Ottawa or GTA, ON

Salary Range : $40,000 - $50,000

Job Type : Full-time, Remote

Key Responsibilities

• Book meetings with prospective clients
• Prepare and submit proposals and contracts
• Track orders and monitor customer accounts
• Manage and update CRM systems with accurate customer and lead information
• Respond to emails and phone calls from customers and prospects
• Conduct research on potential clients and industries
• Analyze and present data on sales performance and customer behavior
• Provide exceptional customer service to clients
• Work efficiently and independently

Qualifications

• 5+ years of experience in sales support, customer service, or related fields
• Excellent written and verbal communication skills
• Strong organizational skills and attention to detail
• Ability to multitask and prioritize in a fast-paced environment
• Proficiency in Microsoft Office and CRM software
• Bachelor's degree in business, marketing, or related field preferred

What We Offer

• Full Benefit Plan
• Employee emergency days
• Laptop provided
• Presidents club trips

If you are motivated and organized, we encourage you to apply for this exciting opportunity.

Additional Information

• Seniority level : Mid-Senior level
• Employment type : Full-time
• Job function : Other
• Industries : IT Services and IT Consulting

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