Inside Sales/ Sales Support

TEEMA Solutions Group; Markham; Remote; CAD 40,000 - 50,000; Full time

Job summary

An innovative company is looking for a passionate Inside Sales/Sales Support professional to join their dynamic team. This role involves engaging with clients, managing sales processes, and providing exceptional customer service. The ideal candidate will have a strong background in sales support and data analytics, along with excellent communication skills. The company offers a full benefit plan, laptop provision, and unique opportunities for professional growth. If you thrive in a fast-paced environment and are driven by success, this is the perfect opportunity for you to make an impact in a nationwide organization.

Benefits

Full Benefit Plan

Employee emergency days

Laptop provided

Presidents club trips

Qualifications

• 5+ years of experience in sales support or customer service is essential.
• Excellent communication and organizational skills are required.

Responsibilities

• Book meetings with prospective clients and manage CRM systems.
• Analyze data on sales performance and provide exceptional customer service.

Skills

Sales Support

Customer Service

Data Analytics

Research

Communication Skills

Organizational Skills

Multitasking

Education

Bachelor's degree in business

Bachelor's degree in marketing

Tools

Microsoft Office

CRM Software

Job description

Digital Business Systems is seeking a highly-driven individual with a passion for sales and customer service to join our team as a valuable Inside Sales/ Sales Support.

DBS was founded in 1996 to help small businesses. Over the years we’ve expanded and are now nationwide. We specialize in print and managed print services and providing our clients with exceptional after sales service. Many large national corporations trust us with their mission critical printers because we can get the job done! We can even use this expertise to help customers with small to mid-sized projects.

The ideal candidate will have experience in sales support, customer service, data analytics, and research.

Location: Ottawa or GTA, ON

Salary Range: $40,000 - $50,000

Job Type: Full-time, Remote

Key Responsibilities

1. Book meetings with prospect clients.
2. Prepare and submit proposals and contracts.
3. Track orders and monitor customer accounts.
4. Manage and update CRM systems with accurate customer and lead information.
5. Respond to emails and phone calls from customers and prospects.
6. Conduct research on potential clients and industries.
7. Analyze and present data on sales performance and customer behaviour.
8. Provide exceptional customer service to clients.
9. Ability to work efficiently and independently.

Qualifications

1. 5+ years of experience in sales support, customer service, or a related field.
2. Excellent communication skills, both written and verbal.
3. Strong organizational skills and attention to detail.
4. Ability to multitask and prioritize in a fast-paced environment.
5. Proficiency in Microsoft Office and CRM software.
6. Bachelor's degree in business, marketing, or a related field is preferred.

What we offer

1. Full Benefit Plan.
2. Employee emergency days to be used over and above your vacation.
3. Laptop provided.
4. Presidents club trips.

If you are a highly motivated and organized individual, we encourage you to apply for this exciting opportunity.