Inside Sales/ Sales Support

Digital Business Systems; Markham; Remote; CAD 40,000 - 50,000; Full time

Job summary

An established industry player is looking for a motivated Inside Sales/Sales Support professional to join their dynamic team. This exciting role involves engaging with clients, preparing proposals, and managing customer accounts while providing exceptional service. With a focus on sales performance analysis and CRM management, you will thrive in a fast-paced environment. The company offers a full benefit plan, laptop provision, and opportunities for recognition through trips. If you have a passion for sales and customer service, this is the perfect opportunity for you!

Benefits

Full Benefit Plan

Employee Emergency Days

Laptop Provided

Presidents Club Trips

Qualifications

• 5+ years of experience in sales support or customer service.
• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail.

Responsibilities

• Book meetings with prospective clients and manage customer accounts.
• Prepare and submit proposals and contracts.
• Analyze and present data on sales performance.

Skills

Sales Support

Customer Service

Communication Skills

Organizational Skills

Microsoft Office

CRM Software

Education

Bachelor's Degree in Business

Bachelor's Degree in Marketing

Tools

CRM Systems

Microsoft Office Suite

Job description

Join to apply for the Inside Sales/ Sales Support role at Digital Business Systems.

Digital Business Systems, founded in 1996, specializes in print and managed print services, providing exceptional after-sales service to clients nationwide. We are seeking a highly driven individual with a passion for sales and customer service to join our team as Inside Sales/ Sales Support.

Location: Ottawa or GTA, ON

Salary Range: $40,000 - $50,000

Job Type: Full-time, Remote

Key Responsibilities

• Book meetings with prospective clients
• Prepare and submit proposals and contracts
• Track orders and monitor customer accounts
• Manage and update CRM systems with accurate customer and lead information
• Respond to emails and phone calls from customers and prospects
• Conduct research on potential clients and industries
• Analyze and present data on sales performance and customer behavior
• Provide exceptional customer service to clients
• Work efficiently and independently

Qualifications

• 5+ years of experience in sales support, customer service, or related fields
• Excellent written and verbal communication skills
• Strong organizational skills and attention to detail
• Ability to multitask and prioritize in a fast-paced environment
• Proficiency in Microsoft Office and CRM software
• Bachelor's degree in business, marketing, or related field preferred

What We Offer

• Full Benefit Plan
• Employee emergency days
• Laptop provided
• Presidents club trips

If you are motivated and organized, we encourage you to apply for this exciting opportunity.

Additional Information

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Other
• Industries: IT Services and IT Consulting