Remote Customer Support Specialist (French Speaking)

Flashfood; Toronto; Remote; CAD 40,000 - 55,000; Full time

Job summary

Join a mission-driven company focused on reducing food waste by providing exceptional customer support in both French and English. This remote role offers flexibility and a chance to contribute to sustainability efforts while engaging with a diverse customer base.

Benefits

Flexible schedule

Collaborative work environment

Impact on community sustainability efforts

Qualifications

• Strong written and verbal communication skills in both languages.
• Familiarity with customer service best practices is desired.
• Ability to work independently in a remote setting.

Responsibilities

• Provide bilingual customer support for inquiries and issues.
• Assist in managing customer accounts and resolving service-related problems.
• Participate in training sessions to stay updated on product offerings.

Skills

Fluency in French

Fluency in English

Strong communication skills

Problem-solving skills

Job description

Employer Industry: Food Technology

Why consider this job opportunity:
- Opportunity to work remotely with a flexible schedule
- Contribute to a mission-driven company focused on reducing food waste
- Engage with a diverse customer base in both French and English
- Collaborative and supportive work environment
- Chance to make a positive impact on community sustainability efforts

What to Expect (Job Responsibilities):
- Provide customer support in both French and English for inquiries and issues
- Assist in managing customer accounts and resolving service-related problems
- Communicate effectively with team members to enhance customer experience
- Participate in training sessions to stay updated on product offerings
- Contribute to initiatives aimed at improving customer satisfaction and retention

What is Required (Qualifications):
- Fluency in both French and English
- Availability to work Thursday to Monday from 10 am to 6 pm EST
- Strong communication skills, both written and verbal
- Familiarity with customer service best practices
- Ability to work independently in a remote setting

How to Stand Out (Preferred Qualifications):
- Previous experience in customer service or a related field
- Knowledge of food sustainability practices
- Familiarity with digital communication tools and platforms
- Strong problem-solving skills
- Passion for reducing food waste and promoting sustainability

#FoodTechnology #CustomerService #RemoteWork #Bilingual #Sustainability

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