Inside Sales Representative I (Central)

PacBio; Golden Horseshoe; Remote; USD 72,000 - 109,000; Full time

Job summary

An established industry player is seeking a high-energy Inside Sales Representative to enhance growth in the life-science and genomics markets. This role involves uncovering and nurturing opportunities, driving service contract renewals, and utilizing CRM tools to optimize outreach. You will work closely with marketing and sales teams to ensure alignment and clear communication. If you are passionate about building long-term customer relationships and have a solid understanding of genetics, this is an exciting opportunity to make a significant impact in a rapidly evolving field.

Qualifications

• 1+ years in sales development or inside sales roles.
• Solid grasp of genetics and molecular-biology applications.

Responsibilities

• Drive prospecting strategy and execute targeted campaigns.
• Qualify opportunities and engage existing customers for renewals.

Skills

Sales Development

Customer Relationship Management

Communication Skills

Time Management

Team Collaboration

Education

Bachelor's degree in Biology

Master's degree in Biology

Tools

CRM Systems

Prospecting Tools

Job description

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Inside Sales Representative

Location Remote | Minimal Travel (~10%)

PacBio is seeking a high-energy, opportunity-focused Inside Sales Representative (ISR) to accelerate growth across the life-science and genomics markets. You will be on the front-line uncovering, qualifying, and nurturing opportunities that expand PacBio’s reach. You will also grow recurring revenue through service contract renewals and instrument consumables utilization. Your success will be measured by the strength of the pipeline you build and the incremental revenue you drive from both new prospects and our installed base.

Key Responsibilities

• Champion a team-first mindset Serve as the bridge between marketing campaigns, inbound demand, and field execution, ensuring high alignment and clear communication across teams.
• Drive prospecting strategy Execute targeted outbound and inbound campaigns to generate high-quality leads and early-stage opportunities.
• Own top-of-funnel growth Research, map, and expand a robust pipeline of accounts, contacts, and qualified opportunities.
• Qualify opportunities Assess customer needs, timelines, budgets, and decision processes according to PacBio’s sales methodology.
• Service contract renewals Proactively engage existing customers ahead of contract expiration to secure on-time renewals and upsell multi-year agreements.
• Instrument consumables utilization Partner with the local sales/service teams and PacBio services providers to win projects and drive consumables pull-through on active instruments.
• Collaborate with field sales Work closely with Territory Account Managers, Genomics Sales Specialists, and Regional Sales Directors to ensure seamless hand-off of qualified opportunities and coordinated follow-up.
• Leverage the tech stack Utilize CRM, prospecting, and marketing-automation tools to track activity, monitor pipeline health, and optimize outreach cadence.
• Deliver customer insights Feed real-time intelligence on market trends, competitive positioning, and customer pain points back to Marketing and Field Sales.
  
  
  

Requirements

• Bachelor’s degree in Biology, Genetics, or a related life-science field.
• Solid grasp of genetics and molecular-biology applications.
• 1+ years in sales development, inside sales, or pipeline-focused roles within life sciences, genomics, or related discipline.
• Demonstrated ability to meet or exceed pipeline-creation targets and renewal quotas.
• Exceptional organization, prioritization, and time-management skills.
• Relentless focus on building long-term customer relationships and revenue opportunities.
• Enthusiasm for cross-functional teamwork with Marketing, Sales, and Customer Success.
• Excellent interpersonal, written, and verbal communication skills.
  
  
  

Preferred Qualifications

• 1+ years of hands-on genomics or laboratory research experience.
• 2+ years in opportunity development or sales within life sciences, genomics, or related discipline.
• Master’s degree (M.S.) in Biology, Genetics, or a related discipline.
• Familiarity with next-generation sequencing (NGS) and/or genotyping technologies.
• Ability to communicate complex technical concepts clearly and persuasively.
• Comfort with prospecting tools, CRM systems, and multichannel outbound strategies.
  
  
  

This role is not eligible for visa sponsorship.

You may be required from time to time to visit and work at PacBio locations and for such times as the Company considers necessary for the proper performance of your duties.

All listed tasks and responsibilities are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional tasks and responsibilities.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability, gender identity, and sexual orientation.

Salary Range

$72,500.00 - $108,700.00

To all Staffing and Recruiting Agencies Our Careers Site is only for individuals seeking a job at PacBio. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. PacBio does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, PacBio employees or any other company location. PacBio is not responsible for any fees related to unsolicited resumes/applications.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability, gender identity, and sexual orientation.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at 650-521-8000, or [e-mail] for assistance.

Visit our following pages for more information on

• FAQs
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• Culture
• Equal Opportunity Employment
  
  
  

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

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