Inside Sales Representative - Environmental Services

Environmental 360 Solutions; Aurora; On-site; CAD 50,000 - 65,000; Full time

Job summary

Environmental 360 Solutions seeks an Inside Sales Representative for our Aurora, ON location. You will generate new business, reconnect with past customers, qualify inbound opportunities, and support the Outside Sales team with larger prospects.

The ideal candidate will be confident on the phone, highly organized, and comfortable making outbound calls while building strong customer relationships. You will work with Barrie, Etobicoke, and Cobourg teams to ensure a seamless customer experience.

Qualifications

• Excellent communication and relationship-building skills.
• Able to handle high-volume outbound calling.
• Capable of identifying customer needs and qualifying opportunities.
• Self-motivated and organized with strong time-management.
• Experience using CRM or sales tracking systems.
• Experience in waste/environmental services is a plus.

Responsibilities

• Conduct outbound calls to past and prospective customers to identify new sales opportunities.
• Re-engage past customers and pursue smaller revenue opportunities.
• Generate and qualify leads for larger opportunities and pass qualified opportunities to Outside Sales.
• Respond to inbound sales calls and inquiries to route to Inside or Outside Sales.
• Maintain regular follow-up with prospects and customers for additional service opportunities.
• Build and maintain strong customer relationships through proactive communication.
• Research prospects and identify potential new business opportunities.
• Maintain accurate customer and sales activity records.
• Collaborate with Outside Sales, Operations, and branch teams for a smooth customer experience.
• Follow up on quotes, leads, and opportunities in a timely manner.
• Meet activity, lead generation, and sales targets.
• Support sales initiatives and promotions as needed.

Skills

Communication

Relationship building

Outbound calls

Needs assessment

Self-motivated

Organized

Multi-tasking

CRM experience

Tools

CRM

Job description

Location: Aurora, ON

Supporting: Barrie, Etobicoke, and Cobourg locations

Compensation: 50 - 65K

About the Role

We are looking for a motivated and results-driven Inside Sales Representative to join our team in Aurora. This role will support our sales operations across Barrie, Etobicoke, and Cobourg by generating new business, reconnecting with past customers, qualifying inbound opportunities, and supporting the Outside Sales team with larger prospects.

The ideal candidate is confident on the phone, highly organized, and comfortable making outbound calls while building strong customer relationships.

Key Responsibilities

• Conduct outbound calls to past, existing, and prospective customers to identify new sales opportunities.
• Re-engage past customers and pursue smaller revenue opportunities directly.
• Generate and qualify leads for larger opportunities and pass qualified opportunities to the Outside Sales team.
• Respond to inbound sales calls and inquiries, determining whether opportunities should be handled by Inside or Outside Sales.
• Maintain regular follow-up with prospects and customers to identify additional service opportunities.
• Build and maintain strong customer relationships through proactive communication.
• Research prospects and identify potential new business opportunities.
• Maintain accurate customer and sales activity records.
• Work closely with Outside Sales, Operations, and branch teams to ensure a smooth customer experience.
• Follow up on quotes, leads, and outstanding opportunities in a timely manner.
• Meet established activity, lead generation, and sales targets.
• Support sales initiatives, promotions, and other business development activities as required.

What We're Looking For

• 2+ years of experience in inside sales, business development, customer service, or a similar role.
• Strong communication and relationship-building skills.
• Confident and comfortable making a high volume of outbound calls.
• Strong ability to identify customer needs and qualify sales opportunities.
• Self-motivated, organized, and results-oriented.
• Ability to manage multiple leads and priorities in a fast-paced environment.
• Strong computer skills and experience using CRM or sales tracking systems.
• Previous experience in waste, environmental services, transportation, industrial services, or a related industry is an asset.

Why Join Us?

This is an opportunity to join a growing organization where you will play a key role in generating new business and supporting a broader sales team. You'll have the opportunity to build relationships, develop your sales skills, and directly contribute to the growth of our business.